Nerve Solutions
Website:
nerve.solutions
Job details:
We are looking for a proactive and detail-oriented IT & Information Security Engineer to manage and maintain the organization's IT infrastructure while ensuring the security, availability, and reliability of our systems. The role involves providing technical support, administering hardware and software, strengthening cybersecurity practices, monitoring network activities, and implementing security controls to safeguard organizational assets.
The ideal candidate should have strong infrastructure knowledge, a security-first mindset, and the ability to troubleshoot technical issues while continuously improving the organization's IT environment.
Roles & Responsibilities
- Manage and maintain the organization's IT infrastructure, including hardware, software, servers, and network systems.
- Provide technical support to employees by troubleshooting hardware, software, network, and system-related issues.
- Configure, deploy, and maintain desktops, laptops, peripherals, printers, and other IT equipment.
- Set up user accounts, systems, and required software for new employees and support onboarding activities.
- Monitor network performance and employee network activities to ensure system security and compliance.
- Implement and maintain endpoint security solutions, antivirus tools, firewalls, and access control mechanisms.
- Perform regular system updates, security patching, vulnerability assessments, and preventive maintenance.
- Identify infrastructure risks and recommend security enhancements to minimize vulnerabilities.
- Maintain documentation for IT assets, software licenses, network configurations, security policies, and system inventories.
- Assist in implementing information security best practices, security audits, and compliance initiatives.
- Coordinate with internal teams to ensure IT services effectively support business operations.
- Stay updated with the latest cybersecurity threats, technologies, and industry best practices.
Required Skills
- 2–4 years of experience in IT Infrastructure, System Administration, or Information Security.
- Strong knowledge of Windows operating systems, networking, servers, and IT infrastructure.
- Experience troubleshooting hardware, software, network, and user-related issues.
- Knowledge of network security, endpoint protection, firewalls, VPNs, and vulnerability management.
- Experience with Active Directory, user access management, and system administration.
- Familiarity with Microsoft 365 administration is an added advantage.
- Understanding of backup, disaster recovery, and IT asset management.
- Strong analytical and problem-solving skills with attention to detail.
- Good communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Certifications such as CompTIA A+, Network+, Security+, Microsoft, CCNA, or equivalent will be an added advantage.
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