Website:
inlobo.ai
Job details:
About inlobo.ai
inlobo.ai is an AI-powered CRM and customer engagement platform designed to help businesses capture, manage, and convert leads more efficiently. The platform enables businesses to automate lead management, WhatsApp communication, follow-ups, customer onboarding, team collaboration, and sales tracking through a single dashboard.
About the Role
We are looking for a motivated and customer-focused IT Sales & Onboarding Executive to join our growing team. The ideal candidate should have experience in SaaS or technology product sales, along with strong communication, presentation, and relationship-building skills. This role combines Sales and Customer Onboarding. The candidate will be responsible for generating product demos, converting prospects into customers, onboarding new clients, and ensuring successful adoption of the inlobo.ai platform.
Key Responsibilities:
Sales Responsibilities
• Reach out to prospective customers through calls, emails, LinkedIn, and WhatsApp.
• Conduct product demonstrations and explain the features and benefits of inlobo.ai.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and nurture prospects throughout the sales pipeline.
• Convert qualified leads into paying customers.
• Maintain accurate records of leads, opportunities, and sales activities in the CRM.
• Achieve monthly sales targets and revenue goals.
• Coordinate with the marketing team for campaigns and lead-generation initiatives.
Customer Onboarding Responsibilities
• Guide new customers through the complete onboarding process.
• Assist clients with account setup and platform configuration.
• Train customers on product features and best practices.
• Ensure smooth implementation and successful adoption of the platform.
• Address customer queries and coordinate with the technical support team whenever required.
• Build strong customer relationships to improve customer satisfaction and retention.
• Collect customer feedback and communicate feature requests to the product team.
Required Skills & Qualifications
• Excellent verbal and written communication skills in English and Hindi.
• Strong presentation and product demonstration skills.
• Prior experience in SaaS / Technology Product Sales is preferred.
• Experience handling CRM software and sales pipelines.
• Ability to understand customer pain points and recommend suitable solutions.
• Good negotiation and deal-closing skills.
• Comfortable conducting online meetings through Google Meet or Zoom.
• Self-motivated, target-oriented, and capable of working independently.
• Strong customer relationship and follow-up skills.
Ideal Candidate
The ideal candidate should be someone who can sell a technology product, conduct product demos, understand customer requirements, close deals, and then guide the customer through onboarding and product adoption. Candidates with experience in SaaS Sales, B2B Sales, CRM Sales, IT/Technology Sales, or Customer Success with Sales exposure will be preferred.
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