Populace World Solution
Website:
pwsolutions.net
Job details:
BA/BS (or equivalent experience) in Computer Science, Data Science, Business
Information Systems, Cybersecurity or a related field
• 10+ years of experience in technical global customer support experience, with at least 3
years in a managerial position.
• Strong network administration and troubleshooting knowledge.
• Project management, knowledge sharing, cybersecurity vigilance, and overall
organizational success.
• Extensive experience with Windows and Mac OS and troubleshooting and support.
• Experience working with Azure AD, JIRA (Mandatory)
• Comfortable working in a fast-paced international environment and providing wideranging technical assistance.
• In-depth practical knowledge of troubleshooting and administration of commonly used
applications.
• Highly organized, Superior attention to detail, flexible, creative, able to prioritize multiple
tasks, and able to thrive in a fast-paced and ever-changing environment and leadership
abilities.
• Effective communicator with the ability to influence and champion new initiatives.
• Ability to travel up to 20% to company locations.
• Willingness to provide on-call weekend support for critical IT requests.
Click on Apply to know more.