Information Technology Infrastructure Specialist

Sturlite India

Website: sturlite.com
Job details:

Job Title: Deputy IT Infrastructure Manager

Location: Bangalore

Job Summary

We are seeking a highly organized and technically skilled IT Infrastructure professional to manage end-to-end IT operations, including infrastructure, networking, cloud services, enterprise applications, vendor coordination, and user support. The role requires hands-on expertise in maintaining secure, scalable, and efficient IT systems while supporting business-critical applications and services.

Key Responsibilities

1. IT Infrastructure Management

• Manage and maintain Firewall, Servers, Networking, Switches, and Access Points
• Ensure stable Internet connectivity and uptime across locations
• Monitor infrastructure performance and troubleshoot issues

2. Directory & Core Services

• Administer Active Directory (User creation, access control, GPO)
• Manage DNS and DHCP services
• Ensure secure and efficient identity and network services

3. Cloud & Collaboration Tools

• Manage Microsoft O365 environment
• Administer SharePoint and Webmail services
• Handle user accounts, licenses, and access permissions

4. Security Management

• Manage Endpoint Security and antivirus tools
• Monitor spam filters and email security systems
• Ensure IT security policies and compliance are followed

5. Messaging & Communication

• Handle DLT messaging systems and compliance
• Ensure smooth communication channels across platforms

6. Applications & Software Management

• Support and manage business applications: SAP, Tally, Busy
• Maintain design and productivity tools: AutoCAD, Adobe, Canva
• Troubleshoot application-related issues and coordinate with vendors

7. Web & Online Services

• Manage company websites and hosting
• Handle Apple Developer account and related services

8. Vendor & Procurement Management

• Coordinate with IT vendors and service providers
• Handle procurement activities including Purchase Orders (PO) and payments
• Manage DUNS registration and compliance

9. Assets & Subscription Management

• Maintain IT Asset Management (hardware, systems)
• Track subscriptions, renewals, and licenses
• Ensure proper inventory control and documentation

10. Support & Operations

• Provide end-user support (hardware, software, printers)
• Manage CCTV systems and office IT setup
• Participate in IT implementations and projects

11. Reporting & Documentation

• Prepare Daily Call Reports
• Maintain Asset Reports and User Data Reports
• Manage documentation and system reports

Required Qualifications

• Bachelor’s degree in IT / Computer Science or related field
• 5 – 8 years of experience in IT Infrastructure & Support

Required Skills

• Networking, Firewall, and Server Management
• Active Directory, DNS, DHCP
• Microsoft 365 & Cloud Services
• IT Security & Endpoint Protection
• Application Support (SAP, Tally, etc.)
• Vendor Management & Procurement

Preferred Skills

• Certifications in AWS / Azure / CCNA
• Knowledge of scripting (PowerShell / Python)
• Experience in ERP environments

Key Competencies

• Strong troubleshooting and problem-solving skills
• Ability to manage multiple systems and vendors
• Good communication and coordination skills
• Proactive and detail-oriented approach

Reporting Metrics (KPIs)

• System uptime and performance
• Issue resolution time
• Asset and license compliance
• Accuracy of reports and documentation

Click on Apply to know more.