The Kalupur Commercial Co-Operative Bank Ltd.
Website:
kalupurbank.com
Job details:
Job Description:
Department:- IT Infrastructure HOD
Key Responsibilities & Accountabilities: -
➢ Lead, supervise and guide the Network & server Administration, Endpoint & CCTV team to ensure all assigned tasks are completed on time.
➢ Preparation and Submission of all notes of network & server Administration, End Point & CCTV to Head/ IT committee/ any higher authority.
➢ Install, deploy, maintain, and support all server/network and data center related devices and software. Install, deploy, maintain, support, and document network, storage, and virtualization hardware software, and security systems.
➢ Analyze, isolate and address relevant systemic issues within agreed to Service Level Agreements (SLA).
➢ Monitor critical server systems to ensure availability and accessibility with the requisite security.
➢ Implement and adhere to a structured Change Request process and execution for all changes / modifications to the data center server infrastructure.
➢ Determine system requirements, plan for growth and implement proactive measures such that availability of the systems is least affected.
➢ Maintain integrity of the network/server deployment, and security or all related systems.
➢ Maintain and ensure upkeep of virtualized servers/storages, switches, firewalls, routers, SDWAN devices, IPS/IDS appliances, NMS servers, VPN gateways, spam filtering devices, log collection devices, IP-PBX systems, AV systems, Proxy servers, GLSB, LLB, SLB servers, etc.
➢ Ensure proper incident reporting is adhered with RCA follow-up
➢ Request for quotes, analyze, and propose solutions for new requirements providing technical evaluation and inputs to senior management.
➢ Manage DNS, Active Directory and Group Policy in an optimum manner following best practices.
➢ Ensure that all technical and compliance documentation is complete in all respects. Develop and follow a structured Incident and problem management program to provide optimum service levels to end users and customers.
➢ Ensure that offline backups are available of annual, quarter, month & post changes on all equipment configurations and firmware, ensure back-ups are fully checked for data completeness and restorability, Ensure that back-ups are stored minimally at two physically separate secured locations.
➢ Ensure all datacenter equipment including racks, sensors, notification systems, electrical systems, cooling systems, battery back-up systems, auxiliary power generation systems , fire detection and suppression systems, access control systems , etc. are maintained, satisfactorily
➢ Ensure all data center equipment annual maintenance contracts and SLA’s are adhered to by third party partners
➢ Ensure all preventive maintenance tasks are performed without fail and in line with the operability of the said equipment Ensure all systems uptime of 99.99% is achieved with absolute no downtime during business hours.
➢ Ensure all licensing policies upgrades and patching are tested and implemented in timely manner
➢ Ensure all escalations with third party providers are done timely to achieve minimal downtime of systems, Ensure proper documentation and contracts are prepared, maintained and updated at regular cadence.
➢ Liaise with relevant bodies (regulatory and non-regulatory) to ensure timely delivery of connectivity and systems with introduction of new regulations and technologies
➢ Lead End point Team & ensure IT Hardware infrastructure installation, maintenance and provide solutions.
➢ Ensure Procurement and AMC renewal of required hardware and software license, (Desktop, Storage media, other computer peripherals, Microsoft OS, MS Office, WinRAR, Antivirus) and process vendor payment
➢ Ensure all Endpoint security including antivirus, Operating System (OS), and application patches are applied to all hardware equipment on the network and compliance is maintained appropriately.
➢ Ensure all end point related queries raised by user are resolved in timely manner
➢ Supervise the functionality of CCTV & ensure its compliance adherence as per guidelines, accurate record keeping & all equipment are fully functional.
➢ Ensure various compliances pertains to your work are in adherence with guidelines.
➢ Any other work assigned by the Reporting Authority.
Requirements: Qualification and Skill
• Bachelor's degree in computer science, information technology, or a related field
• Minimum of 10 to 15 years’ experience in IT Infrastructure
• In-depth knowledge of network architecture, server administration.
• Leadership and team-building skills, with the ability to motivate and inspire teams to achieve goals and objectives.
• Strong - Excellent communication, interpersonal, and problem-solving skills, with the ability to interact effectively with stakeholders at all levels of the organization.
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