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Job Description – IT Assistant
Position: IT Assistant
Department: IT / Operations
Location: As per Company Requirement In Varanasi
Salary: Up to ₹16,000 per month
Experience Required: Minimum 2+ Years
Job Summary
We are looking for a dedicated and technically skilled IT Assistant to support our day-to-day IT operations. The candidate will be responsible for maintaining computer systems, troubleshooting hardware/software issues, managing network connectivity and providing technical support to staff across branches.
Key Responsibilities
- Installation, configuration and maintenance of desktops, laptops, printers and other IT equipment.
- Experience with RDP is must.
- Troubleshooting hardware, software, internet and networking issues.
- Managing system updates, antivirus and data backups.
- Supporting branch staff with technical issues and ensuring smooth IT operations.
- Handling CCTV monitoring systems and biometric attendance devices.
- Coordinating with vendors for IT-related procurement and servicing.
- Maintaining IT inventory records and asset tracking.
- Assisting in email configuration, user accounts setup and password management.
- Ensuring proper functioning of ERP/software systems used by the company.
- Providing remote or on-site support whenever required.
Required Skills
- Basic knowledge of networking, routers, LAN/Wi-Fi setup.
- Good understanding of Windows operating systems and MS Office.
- Knowledge of printer troubleshooting and hardware maintenance.
- Ability to diagnose and resolve technical problems quickly.
- Good communication and coordination skills.
- Willingness to travel between branches if required.
Eligibility Criteria
- Graduation/Diploma in IT, Computer Science, Hardware & Networking, or related field preferred.
- Minimum 2 years of relevant experience in IT support or hardware/networking.
- Experience in retail, chain stores, or pharmacy industry will be preferred.
Additional Requirements
- Candidate should be disciplined, responsible and available for urgent technical support when required.
- Must maintain confidentiality of company data and systems.
Benefits
- Salary up to ₹16,000 per month
- Growth opportunity within the organization
- Supportive work environment
Interested candidates can apply by sharing their updated resume on hr1.uniteddistributor@gmail.com or 7985590091.
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