Senior Business Analyst - Operations, Governance & Strategic Initiatives (KA, IN)

Indegene

Location: Karnataka, India
Job type: Full-time

Required skills

automation tools
business reviews
compliance
cross-functional
end-to-end
forecasting

About the role

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Role: Senior Business Analyst – Operations, Governance & Strategic Initiatives

Job Description:

We are looking for a highly driven and strategic Senior Business Analyst – Operations, Governance & Strategic Initiatives to lead operational governance, financial management, and business excellence initiatives across teams.
This role is not limited to operational coordination or reporting. We are looking for someone who can think strategically, identify improvement opportunities, drive automation and governance excellence, generate actionable insights from business data, and actively support leadership decision-making. The ideal candidate will act as a trusted operations partner to leadership by bringing structure, foresight, analytical thinking, and execution rigor across operational and strategic priorities.

The role will also drive Governance Excellence (GovEx) initiatives, organizational mandates, process transformation programs, and high-impact ad hoc leadership initiatives that contribute to business growth, efficiency, and operational maturity.

Must Have

Key Responsibilities

Operations Governance & Business Excellence
• Drive operational governance frameworks through dashboards, KPIs, reporting mechanisms, review cadences, and business rhythm management
• Establish and improve governance processes to ensure operational discipline, accountability, and execution excellence
• Lead Governance Excellence (GovEx) initiatives focused on standardization, process optimization, risk mitigation, and operational maturity
• Monitor adherence to organizational policies, audit requirements, compliance standards, and business controls

Financial & Revenue Operations Management
• Own revenue operations including revenue tracking, invoicing governance, PO management, financial forecasting support, and commercial coordination
• Ensure accuracy and governance of commercial, financial, and contractual documentation
• Partner with Finance teams to improve visibility into revenue realization, billing efficiency, margins, and operational financial metrics
• Identify financial leakage risks, operational inefficiencies, and opportunities for optimization

Strategic Initiatives & Leadership Support
• Partner with leadership teams to drive strategic business initiatives and cross-functional transformation programs
• Analyze operational and business data to generate insights, identify trends, and provide recommendations for informed decision-making
• Translate data into executive-ready insights, business narratives, and actionable recommendations
• Support leadership with business reviews, MIS reporting, operational planning, and executive dashboards
• Lead and manage complex ad hoc organizational initiatives and leadership mandates

Process Transformation & Automation
• Identify opportunities for automation, process simplification, and operational efficiency improvements
• Drive continuous improvement initiatives leveraging analytics, automation tools, and process redesign
• Improve operational workflows and governance mechanisms to reduce manual effort and enhance scalability
• Promote a culture of data-driven decision-making and operational excellence

• Strong stakeholder management and cross-functional collaboration skills
• Experience managing vendor/contractor operations and SOW governance
• Ability to work in ambiguity and manage multiple high-priority initiatives simultaneously
• Strong problem-solving, structured thinking, and decision-support capabilities
• Excellent communication, presentation, and executive reporting skills
• High ownership mindset with the ability to independently drive initiatives end-to-end
• Exposure to pharmaceutical/healthcare domain preferred

Ideal Candidate Profile
We are looking for someone who:
• Thinks beyond execution and brings strategic perspective to operational challenges
• Can independently identify gaps, propose solutions, and drive improvements
• Is comfortable working with leadership teams and influencing decisions
• Brings strong governance discipline while balancing agility and business needs
• Can convert data into meaningful business insights and recommendations
• Thrives in a fast-paced, dynamic environment with evolving priorities
• Is proactive, solution-oriented, and capable of handling both structured governance and ambiguous leadership mandates effectively

Good to have

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

About Indegene

Digital-led commercialization and clinical solutions for life sciences.

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