IndBank Global Support Services Limited

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Executive Digital Banking - Trivandrum

Salary

₹4 - 6 LPA

Min Experience

2 years

Location

Trivandrum, Kerala, India

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

Target-driven field role: Increase the percentage of customers using the bank’s digital platforms within the assigned region.

Build customer relationships: Engage with existing customers and meet them in the field to onboard them to digital services within designated timelines.
Provide personalized customer support: Interact directly with customers, addressing any concerns and ensuring smooth onboarding.
Work within assigned geographical area: Focus on the specific area mapped by Pin Code.
Report regularly: Track and report on adoption rates, customer feedback, and key performance metrics..

Skills

digital banking

customer relationship

customer support

reporting