Technical Lead (48909)

Incedo Inc.

Experience: 5+ yrs
Location: Bengaluru, Karnataka, India
Job type: Full-time

Required skills

BMC Helix ITSM
BMC Helix Digital Workplace
BMC Helix Digital Workplace - DWPA
BMC Discovery
CMDB
REST APIs
Web Services
ITIL Framework

About the role

Career Opportunities: Technical Lead (48909)

Requisition ID 48909 - Posted - Bengaluru

 Job Description Print Preview

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients
from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through
end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and
design capabilities coupled with deep domain understanding. We combine services and products to maximize
business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science
& healthcare industries.
Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep
technology and domain experts, and global teams. Incedo University, our learning platform, provides ample
learning opportunities starting with a structured onboarding program and carrying throughout various stages of
your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible
career paths allow you to grow into a program manager, a technical architect or a domain expert based on your
skills and interests.
Our Mission is to enable our clients to maximize business impact from technology by

Harnessing the transformational impact of emerging technologies
Bridging the gap between business and technology

Role Description

Eurofins IT Solutions is seeking an experienced BMC Helix Developer to join its dynamic team. This role involves working with diverse teams of professional developers, integrating BMC Helix solutions that meet evolving business needs. The ideal candidate should have a strong background in IT service management and hands-on experience with BMC Helix ITSM, DWP, DWPA, and BMC Innovation Studio.

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Technical Skills

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Nice-to-have skills

Qualifications

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requisition ID 48909 - Posted - Bengaluru

Company Overview

Harnessing the transformational impact of emerging technologies
Bridging the gap between business and technology

Role Description

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Technical Skills

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Nice-to-have skills

Qualifications

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The job has been sent to

Company Overview

Harnessing the transformational impact of emerging technologies
Bridging the gap between business and technology

Role Description

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Technical Skills

Experience Required

Total Experience: 5–8 years

Relevant BMC Experience: 3–5 years

Key Responsibilities

Design, develop, and implement BMC Helix applications and solutions based on business requirements.

Integrate BMC Helix with enterprise systems and third-party tools such as iPaaS, CMDB, Discovery, and automation platforms.

Build and customize BMC Discovery for CMDB integration.

Develop and maintain REST APIs and web services.

Perform troubleshooting, debugging, and issue resolution.

Handle incident, problem, and change management processes.

Ensure system performance, reliability, and scalability.

Collaborate with cross-functional teams including developers, QA, and infrastructure teams.

Support production systems and provide timely resolution for issues.

Maintain proper documentation of technical solutions and processes.

Technical Skills

BMC Helix ITSM

BMC Helix Digital Workplace (DWP, DWPA)

BMC Innovation Studio

BMC Discovery

CMDB

REST APIs and Web Services

ITIL Framework

Additional Responsibilities

Continuous improvement of ITSM processes

Monitoring and troubleshooting of applications

Supporting upgrades, patches, and deployments

Ensuring compliance with IT policies and standards

If you want, I can also convert this into a polished resume entry, LinkedIn post, or job application email.

Nice-to-have skills

Qualifications

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Incedo Inc.

Providing digital transformation and AI technology services.

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