Hi Tours
Website:
hi.tours
Job details:
Job Description
Inbound Operation Executive
Join Our Team!
Company: Hi Tours Group
Location: Gurugram
Job Type: Full-Time
Job Role: Inbound Operation Executive
Reporting To: Department Head
Work Schedule: 9:00 AM – 6:00 PM
Experience Required: 5+years
What You’ll Do
- Handle end-to-end reservations for hotels, transport, guides, trains, flights, and other travel services.
- Coordinate with international tour operators, suppliers, and internal teams.
- Negotiate rates and availability with hotels and vendors.
- Prepare accurate costings, bookings, and operational confirmations.
- Ensure smooth execution of FIT, Group, and MICE movements.
- Resolve operational issues proactively and efficiently.
- Maintain high service standards and client satisfaction.
- Work closely with Sales, Contracting, and Accounts teams.
- Maintain accurate records and system updates.
- Ensure all departures are operated profitably and as per company standards.
What We’re Looking For
- Minimum 5-7 years of experience in Inbound Tour Reservations & Operations.
- Excellent written and spoken English.
- Strong destination knowledge of India (knowledge of Nepal, Bhutan, Sri Lanka or Maldives will be an advantage).
- Excellent negotiation and supplier management skills.
- Ability to manage multiple departures simultaneously.
- Strong attention to detail and problem-solving ability.
- Comfortable working in a fast-paced environment.
- Positive attitude with a customer-first mindset.
We’re excited to meet you! 🌟
Hi Tours Group — Where great people do great work, together.
Click on Apply to know more.