Business Systems Analyst

We Value What Makes You, You

IMS is committed to building and maintaining a team that reflects the consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.

Who Are You?

You think critically and solve problems. You can handle a variety of tasks and work on multiple projects at once.

Additionally, you embody the IMS principles of Passion, Collaboration, Integrity, Inventiveness, and Proactivity. You will be part of a team that strives to provide excellent service and thought leadership to our clients and want to bring your best to the organization and see your work brought to life.

What's the Opportunity?

This is a great opportunity to help drive how IMS delivers solutions to both our internal and external clients. Responsibilities include working with internal and external clients to develop process and system solutions related to functions managed via our ERP solution (JD Edwards), ecommerce solution (Salesforce – Commerce Cloud), and integrations (API & EDI). You will then configure and setup the system, while working hand in hand with the technical team to implement solutions. Join IMS and become a critical member who works with the Project Managers, Infrastructure, Web Solutions and Analytics teams, along with our customer’s IT teams, to shape solutions and integrations throughout the enterprise and for our client partners.

Responsibilities:

• Lead functional configuration and support of JD Edwards World A7.3 modules: Financials, Order Management, Warehouse Management, Transportation Management and Procurement
• Collaborate with ecommerce teams to ensure alignment and data integration with Salesforce Commerce Cloud (B2B and B2C workflows)
• Analyze business requirements; translate into functional specifications, data mappings, and integration documents
• Define integration strategies using API, EDI, and ad-hoc methods for external partners and internal tools
• Configure software settings to meet evolving business needs, in partnership with technical teams
• Lead or co-lead Conference Room Pilots (CRPs), user testing, and training sessions
• Serve as ERP subject matter expert in agile, waterfall, or hybrid project settings
• Partner with project managers to track milestones, manage deliverables, and provide input into status reporting and planning
• Support the development of testing scripts, training guides, and end-user documentation
• Recommend enhancements that improve system scalability, reporting, or automation
• Collaborate with technical teams on ERP data architecture, including query design, data warehouse alignment, and SQL-based reporting
• Ensure effective communication across all levels of stakeholders, business users, IT teams, and vendor partners
• Work on multiple parallel projects using the IMS project management methodology
• Identify and implement opportunities to apply AI or automation to ERP workflows, integrations, and reporting—enhancing accuracy, speed, and decision support across business functions.
  
  
  

Who You Are

You are an experienced Business Systems Analyst who thrives in a fast-paced, cross-functional environment. You bring hands-on experience with JD Edwards World A7.3, a strong understanding of supply chain operations, ecommerce solutions, and integrations. You have a passion for building scalable, data-integrated solutions.

Qualifications:

• Bachelor's degree in a related field or equivalent experience
• 5+ years as a Business Systems Analyst or ERP Functional Consultant
• Deep expertise in JD Edwards World A7.3, especially in financial and supply chain modules
• Strong understanding of ecommerce integration workflows (Salesforce Commerce Cloud preferred)
• Demonstrated experience with API and EDI integrations
• Strong knowledge of ERP-driven supply chain processes (order management, inventory, procurement)
• Familiarity with IBM iSeries and JD Edwards database structure; capable of writing or reviewing SQL, JDE Queries, and data mappings
• Experience managing project documentation, requirements analysis, and UAT/testing leadership
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Visio, Project, Teams)
• Familiarity with Jira or similar project management tools
• Familiarity with AI tools such as ChatGPT, Copilot, or similar solutions to enhance productivity, documentation, and problem-solving
  
  
  

Traits / Behaviors Desired:

• Solution-Oriented – You focus on outcomes, even in constrained environments.
• Collaborative – You know success is shared and strive for team alignment.
• Bias for Action – You value delivering an 80% working solution quickly over aiming for theoretical perfection.
• Leadership-Driven – You mentor others, challenge assumptions, and bring new ideas forward.
• Prioritization-Minded – You excel at juggling multiple projects, requests, and support tasks, consistently organizing your workload to focus on what matters most.
• AI-Focused – You embrace AI and automation as tools to improve decision-making, streamline processes, and unlock efficiencies. You're curious, proactive, and always exploring how emerging technologies can elevate the way we work.
  
  
  

What We Offer

In addition to playing an important role at IMS, you'll receive:

• Competitive salary
• Medical, dental, vision, and 401(k) with match
• Generous PTO policy
• Robust peer recognition program
• Training and development opportunities
• Commitment to growing and enhancing our organizational culture
  
  
  

Who We Are

IMS represents leading brands at the point of purchase – in store, online, and behind the scenes – including digital and traditional signage, print and POP, branded merchandise, and more. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at: www.IMSretail.com. IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com).

Salary Range for this job is $90k to $130k - The salary range provided in this job posting is an estimate based on market data and internal equity. Final compensation will be determined based on knowledge, skills, experience, location, and other relevant factors, such as certain certifications that may be desired for this role.

IMS is an Equal Opportunity Employer

Please review our Data Privacy Policy for information on how we will store your application data.

IMS represents leading brands at the point of purchase – in store, online, and behind the scenes – including digital and traditional signage, print and POP, branded merchandise, and more. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at: www.IMSretail.com. IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com).