Description
Job Title: General Manager
Reports to: Vice President of Operations
Job Summary:
The Commercial Roof Advisor is the primary driver of new Commercial roofing revenue. You will prospect, qualify, and close Commercial bids for roof replacements and repairs. Success in this role depends on expert product knowledge, consultative selling, and disciplined follow-through on leads generated by utilizing bid platforms and networking in the commercial space.
Key Responsibilities:
- Lead Generation & Prospecting, attend GC meetings, and leverage digital platforms to identify potential prospects.
- Respond promptly to inbound inquiries from marketing and referrals.
- Log all activity in AccuLynx and maintain accurate lead status.
- Commercial Bid Process - Conduct on-site roof inspections, document findings (photos, measurements, core tests).
- Educate clients on roofing systems (e.g., Commercial and Residential products, code requirements).
- Present repair vs. replacement options, financing, and warranty packages; build value over price.
- Proposal & Closing - Prepare detailed proposals and digital presentations (Roofr/AccuLynx).
- Negotiate terms, overcome objections, and secure signed contracts with appropriate payment schedules.
- Coordinate insurance claim paperwork when applicable, ensuring compliance with state statutes.
- Pipeline & CRM Management - Maintain active opportunities with clear next steps.
- Update stages, notes, and documents in AccuLynx daily.
- Hit weekly activity KPIs (Key Performance Indicator) for appointments, inspections completed and closes.
- Customer Experience - Set clear expectations for project timelines and next steps.
- Hand off accurate job information to production and remain point of contact until final payment.
- Secure contract deposits, progress draws, and final balances; issue receipts/invoices, update AccuLynx, and coordinate with accounting on any delinquent or short-paid invoices.
- Request reviews and referrals upon project completion.
- Uphold company brand standards and ethical sales practices.
Required Skills & Qualifications:
- 1–3 years of direct-to-consumer sales experience; home-improvement or roofing preferred
- Strong understanding of Commercial roofing components, installation methods, and bid structure.
- Proficient with AccuLynx (or similar CRM), SalesRabbit, and mobile inspection apps (training provided)
- Persuasive communicator with excellent presentation and negotiation abilities
- Self-motivated, disciplined, and able to manage a sales pipeline
- Valid driver’s license, reliable vehicle, ability to pass drug screen and background/MVR check
Physical & Technical Requirements:
- Comfortable climbing 30 ft ladders and working at heights up to 50 ft for roof inspections
- Ability to lift and carry up to 40 lbs of equipment (ladders, tablets, marketing materials)
- Proficiency with drones, EagleView/Roofr, and measurement tools (preferred)
How This Role Supports the Organization:
The Commercial Roof Advisor is the revenue engine of our Commercial division, converting leads into profitable projects that feed our production schedule. Your effectiveness directly impacts market share growth, cash flow, and customer satisfaction—laying the groundwork for repeat business, referrals, and brand reputation in Georgia and Tennessee markets.
Requirements
At Terminus Roofing and Restoration, we are committed to fostering a diverse and inclusive workplace. We are proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status. As part of our commitment to a safe and trustworthy work environment, all offers of employment at Terminus Roofing and Restoration are contingent upon clearing a pre-employment drug screening and background check. We conduct these checks to ensure the safety and security of our team members and customers. By applying, you agree to undergo these screenings if selected for a position.
Summary
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