Client Success Coach | Impact Clients

Impact Clients helps beginner and experienced entrepreneurs start or scale their digital product businesses. We teach ordinary people how to make extraordinary income online. Our mission is to reform the education system. Apply now Save job My name is Richard Yu, and I am an Online Business Coach. You can find me here on Instagram: www.instagram.com/richardyuzee/ I have a Youtube channel with over 100K subscribers: www.youtube.com/richardyu1 And with all my social media platforms, my ultimate goal is to do one thing - serve others, love God, and love people. As our university expands to empower ordinary people with the mindset, skillset and strategies to build extraordinary businesses online, we are always on the lookout for committed, talented team members to contribute to our mission, with a focus on long-term collaboration. If you love coaching/mentoring others this just may be your dream job. A position where you get to interact with clients on a daily basis, encourage, motivate, and inspire others, ultimately to change other people's lives... If that gets you excited, you need to read this: My team and I are currently looking for our next Client Success Coach to work with our clients. We have the vision for this person to be the "go-to expert" for our existing clients, working with them daily to launch and scale their online coaching and consulting programs. Our mission is to reform the education system by helping ordinary people start impactful online education companies (eLearning), therefore changing their customer's lives in the process. This job is FULL TIME, and will require 10 hours/day, 5 days/week (Monday - Friday + some Saturdays).You must have availability from 8 AM - 6 PM EST. Job Responsibilities include but are not limited to: -You must be able to commit full time. -You will be conducting new onboarding calls daily to welcome in new students -You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed) -You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community. - Weekly group coaching calls answering client questions - Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions - Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience. -Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs. - Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired. - Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change. - You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential. -You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs WHO THIS IS NOT FOR: - If you are not willing to go ALL IN with our company, and like to have multiple jobs, this is not for you. - If you do not like to work hard, work fast, and collaborate in a team environment, do not apply. - If you cannot handle a critical, demanding environment where your CEO (Richard) will be giving you constructive criticism, this is not for you. WHO THIS IS FOR: - If you want to be part of a faith-based, hard working and fast growing team to really make an impact on a lot of people's lives, this is for you. - If you are willing to go all in, long term for the next 3+ years with our team, this is for you. - The secret code is H1DE. - If you are loyal, and want to have a long term relationship with your employer who will treat and compensate you the right way for years to come, this is for you.

Impact Clients helps beginner and experienced entrepreneurs start or scale their digital product businesses. We teach ordinary people how to make extraordinary income online. Our mission is to reform the education system.