Salesforce Administrator Intern

Summary

At iFIT we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting-edge products that will help them in every aspect of their lives. We are currently seeking a motivated individual to join our team as a Salesforce Administrator - Intern in Logan, UT or open to remote work.

We want to provide a great learning and growth experience for all of our interns. We will make sure that you are working on projects and leave your internship more confident in your studies and in your future career.

Below you will find the responsibilities and projects planned for your internship.

PROJECTS

• Support Salesforce Configuration: Assist in the configuration and customization of Salesforce to meet the needs of our Customer Service and Freemotion teams. This includes fields, page layouts, workflows, process builder, and other customization tasks.
• Data Management: Help ensure the integrity and accuracy of data within Salesforce. Perform regular data hygiene activities such as data cleansing, deduplication, and data imports.
• User Support and Training: Provide support to Salesforce users by troubleshooting issues, answering questions, and providing training as needed. Help onboard new users and ensure they are comfortable using the system.
• Reporting and Analytics: Assist in the creation and maintenance of reports and dashboards to provide insights into sales performance, pipeline metrics, and other key business metrics. Creating training documentation to assist business users with self-service reporting.
• Process Documentation: Document Salesforce processes, procedures, and best practices. Keep documentation up to date as processes evolve or new features are implemented.
• System Maintenance and Upgrades: Assist in system maintenance tasks such as managing user permissions, monitoring system performance, and coordinating Salesforce releases and upgrades.
• Collaboration: Work closely with cross-functional teams, including Customer Service, Freemotion, and IT, to understand their requirements and ensure that Salesforce meets their needs.

iFIT