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Job details:
Shift: Rotational / 24x7 Support
Job Summary
We are seeking an experienced
IDAM / PAM Engineer – L2 to manage Identity & Access Management (IAM) and Privileged Access Management (PAM) operations in a secure enterprise environment. The role involves governance of privileged access, administration of PAM solutions, Azure IAM management, audit compliance, and handling complex security incidents.
The ideal candidate should have hands-on expertise in
ARCON PAM, Azure IAM governance, RBAC, PIM, Conditional Access, access reviews, and compliance reporting.
Key Responsibilities IAM / PAM Operations
- Govern and manage privileged and emergency access approvals
- Configure, administer, and maintain ARCON PIM/PAM solutions
- Ensure onboarding and lifecycle management of privileged accounts into PAM
- Manage password vaulting, session monitoring, and privileged account controls
Azure IAM Governance - Administer and manage:
- Azure Active Directory (Azure AD)
- Role-Based Access Control (RBAC)
- Privileged Identity Management (PIM)
- Conditional Access Policies
- Implement identity governance and access control best practices
- Support secure authentication and MFA policies
Access Governance & Compliance - Conduct:
- User access reviews
- Privileged access certifications
- Risk assessments
- Ensure audit-ready documentation for compliance requirements
- Support regulatory and security audits including:
Incident Management & RCA
- Perform troubleshooting and resolution of complex IAM/PAM incidents
- Conduct Root Cause Analysis (RCA) for access and authentication-related issues
- Coordinate with SOC, Security, and Infrastructure teams for incident resolution
- Handle escalations and critical access-related incidents
Reporting & Continuous Improvement - Generate monthly and quarterly:
- Operational reports
- Compliance reports
- KPI dashboards
- Monitor SLA adherence and operational KPIs
- Drive continuous improvement initiatives for IAM/PAM operations
Key Deliverables
- Secure access provisioning within agreed SLAs
- Governance and approval tracking for privileged access requests
- 100% onboarding of privileged accounts into PAM
- Timely incident resolution with RCA documentation
- Audit-ready compliance and operational reports
Required Skills - Hands-on experience with:
- ARCON PAM / PIM
- Azure AD
- Azure RBAC & PIM
- Conditional Access Policies
- Strong understanding of:
- Identity & Access Management (IAM)
- Privileged Access Management (PAM)
- MFA and authentication mechanisms
- Experience in access governance and compliance reporting
- Knowledge of security operations and audit processes
Preferred Skills - Exposure to:
- CyberArk / BeyondTrust / Delinea
- SIEM tools
- ITIL framework
- Familiarity with scripting/automation (PowerShell preferred)
- Understanding of cloud security and Zero Trust concepts
Educational Qualification
- Bachelor’s degree in Computer Science / Information Security / IT or equivalent
Preferred Certifications
- Microsoft SC-300 / AZ-500
- CyberArk Defender/Sentry (preferred)
- ITIL Foundation
- Security certifications such as CEH or CompTIA Security+ preferred
Key Competencies
- Strong analytical and troubleshooting skills
- Excellent documentation and reporting abilities
- Ability to work under pressure in a security-focused environment
- Strong stakeholder communication and coordination skills
Skills: idam,ipam,security,management,operations,azure,reporting,pim,arcon,rbac,access,compliance
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