Flag job

Report

Client Services Associate I

Location

Bangalore, Bengaluru

JobType

office based

About the role

This is an exciting opportunity to join the Client Management side of our Contracts team within the Clinical Research Industry. Do you have an interest in negotiation, Contracting and budgeting, putting your client management skills to use, while focusing on excellent customer service? If you are looking to join a company which will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you! Our Contracts team is part of our Global Business Services group who are based at our offices in Dublin, Ireland. The team provides the coordination and management of Contracts and Change orders for clinical Research projects for external clients. Client Services Associate I responsibilities include but are not limited to: budgeting, Drafting Contracts and Change orders, client relationship management and timeline planning. You will need: • As the client's main point of contact throughout the lifetime of a Contract drafting to execution, successful candidates must possess exceptional communication and customer service skills. • Applicants must also be able to demonstrate drive, passion, great attention to detail and be comfortable managing a variety of tasks at one time. • A background/qualification in Languages, English, Marketing or Business is preferred but not essential. In addition: • Fluency in English both orally and in writing with excellent communication skills • Strong teammate • Experience in managing multiple, varied tasks simultaneously and independently • MS Office Suite • Previous experience in the clinical Client contracts- not mandatory

About the company

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Skills

client management
negotiation
contracting
budgeting
customer service
communication
attention to detail
multitasking
ms office