Senior Business Support Developer

Phoenix Post Trade is an in-house Client-Portal in ICBCS offering solutions for Post-Trade, Clearing and Confirmations for ICBCS's Commodities, Energy Portfolio Clients. It also provides online Inventory representation to the Clients. The Application is used across 3 Regions London, Singapore and New York. This is a Strategic Platform in ICBCS, which will be further aligned with its E-Trading Platform. With regards to the future enhancements across this Platform, ICBCS is looking for a full-stack developer with keen interest in maintenance. Perform as a Full-Stack Developer Detailed understanding of L1, L2, L3 Support Model You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. You will ensure that the ICBCS Service Delivery problem, incident & change management processes are understood and followed. You will focus your attention on the identification of incident root cause and service improvement with an inquiring and tenacious approach. You will contribute towards ensuring appropriate Back-Ups & transaction logging are in-place to meet the RTO/ RPO requirements of your business as defined in the BIA

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.