About the role
At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your role and responsibilities
Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems.
Manage Service Management process for Cloud Infrastructure
Build SRE team in India to support global needs
Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM
Track RCAs and associated actions from stakeholders to closure
Required education
Bachelor's Degree
Required technical and professional expertise
At least 5+ years IT project management experience.
Excellent communication skills and a challenge taker who can work under high pressure.
Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM
Strong experience working with global teams
Flexible to work across time zones for effective communication with partner labs
Preferred technical and professional experience
Familiar with software engineering and/or Cloud operations
PMP or Agile Project Management certification
Knowledge & familiarity with IBM Cloud
About the company
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.