Process Analyst - Finance & Administration Delivery - Order to Cash

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: · Analysis of receivable accounts, investigation of entries, and pulling audit prep work. · Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. · Investigate unapplied payments, rectify them, and ensure proper allocation. · Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. · Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.