Global Onboarding Process Excellence & Compliance Lead

Introduction

Responsible for Compliance and reporting of Onboarding metrics globally. There is need to ensure accurate and timely preparation of Onboarding documentation and desktop procedures. Candidate must have the ability to create and maintain leadership dashboards and interpret the metrics data for better insights. Knowledge of data analytics and data driven tools are preferred. Other responsibilities of this specialty but not limited to, are to support audits (Statutory/ Internal), issue resolution & root cause analysis, prepare metrics report to management/ client on a regular basis. You will work primarily with Talent Acquisition, Payroll, HR Transformation and other Extented global teams

Your Role And Responsibilities

• Track and report key onboarding compliance metrics, business reports, issue logs and trackers
• Design and deliver regular dashboards and reports for HR leadership
• Provide analytics and insights on trends (e.g., repeated compliance failures, process delays)
• Designs KPIs and dashboards; performs root cause analysis and leads data-driven decision-making discussions
• Ensure timely closure of non-compliant cases with clear and documented action plans.
• Maintain documentation and regular updates of process documents
• Recommend updates to onboarding procedures based on audit findings, reporting insights, or regulatory changes.
• Help define and document Standard Operating Procedures (SOPs), workflows, and compliance checklists.
• Train onboarding teams on updated compliance procedures and changes in process
• Display a proactive behaviour with the ability to meet deadlines
• Work in a collaborative manner, display flexibility, respond positively in a changing environment.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• 7-10 yrs of experience in HR operations, preferably multi-region.
• Experience in understanding and documenting country level process.
• Demonstratable experience of process optimization initiatives in HR processing.
• Excellent communication skills with experience in managing global stakeholders.
• Good understanding of metric reporting, data analytics and process presentations skills
  
  

Preferred Technical And Professional Experience

• Familiar with Avature and Onboarding module deployed on SAP SuccessFactors
• Experience in cross functional HR process
• Knowledge of data analytics and data driven tools
• Knowledge of working on Cognos dashboards and other reporting tools is an advantage.