Delivery Consultant -EMS( Watsonx / Openshift / Reporting / BMS)

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around

Your Role And Responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.  If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Role: Essential Management Team Member

Responsibilities

• Watsonx Management: Configure, optimize, and troubleshoot Watsonx solutions.
• Python Development: Develop and maintain Python scripts to automate processes.
• Openshift Administration: Administer and monitor Openshift clusters for performance and security.
• BMS Support: Provide Business Management System (BMS) support, ensuring smooth integration and operation.
• PMO & Reporting: Assist in PMO activities, project tracking, status reporting, and resource management.
• Shift Flexibility: Work rotational shifts, including nights and weekends.
• Collaboration: Work with internal teams to ensure system stability and issue resolution.
• Continuous Improvement: Stay current with emerging technologies and improve system performance.
• Documentation: Maintain accurate documentation and report on system health.
• Incident Management: Address incidents quickly to minimize downtime.
  
  

Skills

• Experience with Watsonx, Python, Openshift, BMS, PMO, and reporting.
• Strong problem-solving, communication, and teamwork skills.
• Flexibility to work in rotational shifts.

IBM Technology Expert Labs