About the role
We are seeking a detail-oriented and proactive IT Analyst to join our dynamic team. The successful candidate will play a crucial role in analysing and improving our IT systems, ensuring optimal performance and security. This position requires a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
Duties
Conduct thorough analysis of existing IT systems and processes to identify areas for improvement.
Collaborate with cross-functional teams to gather requirements and develop solutions that meet business needs.
Monitor system performance, troubleshoot issues, and implement necessary upgrades or fixes.
Prepare detailed documentation of system configurations, processes, and user guides.
Provide training and support to end-users on new systems or updates.
Stay up-to-date with emerging technologies and industry trends to recommend enhancements.
Experience
Proven experience as an IT Analyst or in a similar role is essential.
Strong knowledge of IT systems, networks, and software applications.
Familiarity with database management and data analysis tools is advantageous.
Excellent problem-solving skills with a keen attention to detail.
Ability to work independently and part of a team in a fast-paced environment.
Strong communication skills, both written and verbal, to effectively convey technical information.