Customer Success Specialist

Establish a full knowledge of platform features and promotions Ensure that allocated clients are introduced/contacted regularly and managed Ensure that allocated clients are well up-to-update about latest offers and campaigns Reactivate allocated clients by using platforms and apps Ensure that disputes and queries from clients can be solved in a timely manner Provide market commentaries and market training sessions exclusively for clients Assist on client behaviour analysis and provide reporting on market activities

Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future of financial technology. Our passion for connecting the dots extends beyond the technological realm. We foster a culture of inclusivity that values collaboration and knowledge-sharing among our team members, clients, and partners. Together, we harness the power of connection to inspire innovation, drive growth, and shape a better future for the fintech industry.