%3Cdiv%3E%3Cspan style=%22font-family:tahoma;%22%3EAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.%26nbsp;%26nbsp;Hyatt is a place where high expectations aren%27t just met-they%27re exceeded. It%27s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.%26nbsp;%3C/span%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:Georgia, serif;font-size:14px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EHotel Kabuki is a stylish boutique hotel in San Francisco’s Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. %26nbsp;Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. %26nbsp;The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. %26nbsp;Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations. %26nbsp;%3C/span%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EThe Assistant Operations Manager (Front Office Focus) supports daily hotel operations with primary responsibility for front desk performance, guest experience, and service recovery. This role partners closely with Housekeeping to ensure room readiness, cleanliness standards, and smooth communication across the Rooms Division.%26nbsp;%3C/span%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:Georgia, serif;font-size:14px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EThe salary range for this position is %2465,000 -%2479,400.%26nbsp;%3C/span%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EResponsibilities Include:%3C/span%3E%3C/span%3E%3C/div%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3ESupport and coach Front Office Hosts to deliver consistent, high-quality service%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221456%22 data-end=%221534%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3EAssist with training, onboarding, and development of front office colleagues%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221537%22 data-end=%221619%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3EMonitor and ensure adherence to cash handling policies and front desk procedures%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221622%22 data-end=%221737%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3ECollaborate with Housekeeping, Engineering, and other departments to ensure room readiness and guest satisfaction%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221740%22 data-end=%221828%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3EMaintain accurate records of shifts, audits, guest feedback, and colleague performance%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221831%22 data-end=%221929%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3EAssist in scheduling to ensure appropriate staffing levels based on occupancy and business needs%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%221932%22 data-end=%222018%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3ELead by example in providing genuine hospitality and professional guest interactions%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%222021%22 data-end=%222114%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3ERespond to guest concerns and follow through to resolution in a timely and courteous manner%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22 data-start=%222117%22 data-end=%222210%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Open Sans%26quot;;%22%3EParticipate in departmental meetings, shift briefings, and hotel-wide communication efforts%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EPromote an environment that supports both guest satisfaction and colleague engagement.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EMaintain Hyatt brand standards and service quality.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EContinuously evaluate and improve operational processes.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EOccasionally provide support to our Housekeeping and F%26amp;B teams%3C/span%3E%3C/span%3E%3C/p%3E%3Cdiv%3E%3Cspan style=%22font-family:tahoma;%22%3E%3Cstrong%3E%26nbsp;%3Ciframe width=%22560%22 height=%22315%22 src=%22https://www.youtube.com/embed/GKWmAd17VMc%22 frameborder=%220%22 allowfullscreen=%22allowfullscreen%22%3E%3C/iframe%3E%3C/strong%3E%3C/span%3E%3C/div%3E
· Minimum 2–3 years of hotel Front Office experience, including supervisory or leadership responsibilities.
· Strong understanding of Front Desk operations, guest service standards, and service recovery.
· Working knowledge of Housekeeping operations and room status processes (ability to support when needed).
· Experience using a hotel PMS and related systems (specific systems vary by property).
· Strong communication, organization, and problem-solving skills in a fast-paced environment.
· Ability to work a flexible schedule including nights, weekends, and holidays.
· Prior experience partnering closely with Housekeeping on room readiness, quality checks, and occupancy planning is preferred.