About the role
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe are pleased that you are exploring Hyatt Hotels Corporation.%26nbsp;%26nbsp;Hyatt is a place where high expectations aren’t just met- they’re exceeded.%26nbsp;%26nbsp;We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences.%26nbsp;%26nbsp;It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.%26nbsp;%26nbsp;At Hyatt, we care for people so they can be their best.%26nbsp;%26nbsp;Associates of Hyatt are given the tools from the first day to make a difference.%26nbsp;%26nbsp;Hyatt employees enjoy the following benefits:%26nbsp;health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EThe Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America.%26nbsp;%26nbsp;Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it’s career opportunities, job enrichment or a supportive working environment.%26nbsp;%26nbsp;If you are ready for this challenge, we are ready for you!%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3Cw:sdt docpart=%222CDEC0825CDE4C7F80B420489D9BA8D2%22 id=%22857316464%22%3E%3C/w:sdt%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EThis role will act as the main contact for Hyatt regarding cash application and the Collection departments’ day to day functions.%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EEssential Functions:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBuild strong working relationships with the finance professionals across Hyatt%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EEnsure the departments are meeting Standard Operating Procedures in accordance with Global Hyatt directives%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3ERespond to daily requests and/or escalations%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EHelp hotels setup government accounts for AR%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAssign accounts and hotels evenly throughout the department%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAssign accounts for corporate collections%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EReview each departments weekly performance%3C/span%3E%3C/span%3E%3Cul style=%22list-style-type:circle;%22%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EMonitor accuracy of information%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ETimeliness of tasks%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EIdentify concerns in consistency, etc.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EIdentify and develop a plan for recovery of over limit or “at risk” accounts%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EIdentify low performing hotels/Agents and develop improvement plan(s)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ELearn the Hyatt Program Accounts and monitor and address aging balances monthly%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3ERegular attendance is expected based on schedule and business needs. With the following schedule availability: Monday-Friday 7AM-7PM, weekends and staying late as need%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3E%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3C/span%3E%3Cspan style=%22line-height:115%;%22%3EParticipation in colleague events, onsite meetings, hotel visits and industry conferences is expected%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:11px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EWork well with others at a variety of levels within the organization%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Ci%3EAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;margin-left:8px;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3E%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;margin-left:8px;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:normal;%22%3E%3Cw:sdtpr%3E%3C/w:sdtpr%3E%3C/span%3E%3C/span%3E%3C/p%3E
%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EExperience:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3E1+ year(s) accounts receivable or accounting experience required%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3E2+ Years’ management experience required%3C/span%3E%3C/span%3E%3Cul style=%22list-style-type:circle;%22%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EMulti-functional teams%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EPeople development%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EMentoring%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EHotel Accounting experience a plus%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EShared service experience a plus%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3E%3Cstrong%3EEducation:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EBachelor’s Degree a plus%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3C/strong%3E%3C/span%3E%3Cspan style=%22line-height:normal;%22%3E%3Cstrong%3EComputer Skills Needed to Perform this Job:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EProficient Microsoft suite%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-left:13px;margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EExperience using the following programs are a plus:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EOracle%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EOpera%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EEnvision%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EReserve%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAccess databases%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3ECognos%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3ECAP%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EPayPortal%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EEAS/EMS%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin-left:13px;margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EAdditional Comments and Requirement%3C/strong%3E:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EStrong Leadership abilities%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMaintain a work environment that is comfortable, user-friendly, and organized%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to adapt to new demands, reprioritize workload and address urgent demands quickly%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to communicate effectively and respectfully to all associates and all internal/external resources%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EEagerness and ability to learn new skills, technologies and business processes quickly%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to work well with others%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to collaborate with cross-functional teams and across all levels of the organization%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EMust be able to work inclusively, but also be able to work independently and without excessive supervision%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EExceptional communication skills, both written and verbal%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EAbility to maintain confidential colleague information%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:normal;%22%3EAttention to detail%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom:13px;margin-right:-12px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to think strategically, looking at how decisions affect all customers, both internal and external, small and large%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ETo work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request).%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E
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