Flag job

Report

Crisis Intervention Specialist (3rd Shift 11PM- 7AM)

Salary

$43k

Location

Columbus, Ohio, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Description

  

Employment Status: Full-Time
FLSA Status: Non-Exempt
Department: Crisis Program
Reports To: Crisis Program Coordinator/Manager
Approved By: Sonya Thesing, Executive Director
Date: September 2021

Summary

The Crisis Intervention Specialist provides direct supervision, support, and crisis intervention to youth and families accessing the Crisis Program. This position responds to calls and walk-ins, conducts intake and risk assessments, connects clients with resources, and ensures a safe, supportive environment within the program.


Essential Duties and Responsibilities

  • Responds to crisis calls and walk-in clients, providing de-escalation and crisis intervention.
  • Conducts intake and risk assessments for youth seeking program admission and determines eligibility.
  • Provides program and community resource information to callers and visitors.
  • Facilitates crisis groups and provides ongoing support to youth in the program.
  • Utilizes Non-Violent Crisis Intervention techniques when needed.
  • Completes all documentation accurately and within required timeframes.
  • Performs light housekeeping, cooking, and routine maintenance tasks as needed.
  • Participates in team meetings and contributes to problem-solving and program improvement.
  • Performs other duties as assigned.

Requirements

  

Essential Competencies

  • Communicates effectively and compassionately with youth, families, and staff
  • Remains calm and solution-focused in crisis situations
  • Demonstrates initiative and can manage multiple tasks
  • Adapts approach to meet individual client needs
  • Collaborates well with team members
  • Invests majority of time in direct client interaction

Qualifications

  • High School Diploma or GED required
  • Strong verbal and written communication skills
  • Ability to problem-solve, de-escalate, and resolve conflicts
  • Basic computer and data entry proficiency
  • Ability to build rapport and show empathy toward youth
  • Self-starter able to work with minimal supervision

About the company

For almost 50 years, Huckleberry House has been the primary provider of shelter and services to run away, homeless and at risk youth in Franklin county. Through crisis services, family and individual counseling, community outreach, and independent living skills training, we make sure every teen has a safe home environment.

Skills

Computer
Data Entry