- Location
- Faridabad, Haryana, India
- Job type
- Full-time
Required skills
- account management
- business objectives
- CRM
- CSS
- data analytics
- end-to-end
- HTML
- HubSpot
- key performance metrics
- lead nurturing
- presales
- project management
- Salesforce
About the role
Website:
Job details:
Responsibilities
- Presales Support & Solution Consulting:
- Collaborate with the sales team during the presales stage to understand client requirements and propose tailored HubSpot CRM solutions.
- Conduct product demonstrations, prepare technical proposals, and assist in creating project estimates and timelines.
- Identify client pain points and recommend HubSpot features, integrations, and workflows that align with their business objectives.
- Support RFPs and solution presentations to help close deals.
- HubSpot CRM Implementation:
- Lead and manage the implementation of HubSpot CRM, ensuring smooth integration with client systems and adherence to best practices.
- Configure modules, workflows, automation, and dashboards based on business needs.
- Consulting and Customization: Work closely with clients to understand their business processes and tailor HubSpot CRM configurations, automation, reporting, and dashboards to fit their specific requirements.
- Training and Support:
- Provide hands-on training sessions for client teams, ensuring effective user adoption and understanding of HubSpot functionalities.
- Offer ongoing support, troubleshooting, and issue resolution post-implementation.
- Process Optimization: Analyze business workflows and recommend process improvements through the use of HubSpot tools like sales pipelines, lead nurturing workflows, and email automation.
- Data Analysis and Reporting: Build custom reports and dashboards within HubSpot CRM to track key performance metrics, identify insights, and help clients make data-driven decisions.
- Post-Sales Client Management:
- Maintain and strengthen relationships with clients post-implementation to ensure continued satisfaction and success with HubSpot CRM.
- Monitor client usage, performance, and feedback to proactively address challenges and identify opportunities for improvement.
- Collaborate with the account management team to identify upselling or cross-selling opportunities for additional HubSpot products and related services.
- Act as a trusted advisor by providing strategic guidance and best practices to help clients optimize their CRM usage over time.
- Ongoing Client Relationship Management:
- Develop long-term client partnerships through consistent communication, strategic recommendations, and performance reviews.
- Ensure customer success by aligning HubSpot CRM functionality with evolving business needs.
Skills And Qualifications
- Proven experience as a HubSpot CRM Consultant or in a similar role with deep understanding of HubSpot’s ecosystem (Sales Hub, Service Hub, Marketing Hub).
- Experience with presales solutioning, CRM implementations, data migrations, and integrations with third-party applications.
- Strong understanding of sales and marketing processes, business development, and client engagement lifecycle.
- Proficiency with HubSpot workflows, lead scoring, email campaigns, automation, and reporting.
- Ability to translate client requirements into technical and functional solutions.
- Excellent problem-solving, presentation, and stakeholder management skills.
- HubSpot certifications (Solutions Partner, Inbound, Sales Software, etc.) are a plus.
Preferred Skills
- Experience with data analytics and reporting tools.
- Experience integrating HubSpot with other CRMs or marketing platforms (e.g., Salesforce, Microsoft Dynamics, Zoho, etc.).
- Knowledge of HTML/CSS for basic customization.
- Strong project management and multitasking abilities.
Why Join Us?
- Opportunity to work with diverse global clients and industries.
- Exposure to end-to-end CRM project cycles (presales to post-implementation).
- Flexible work environment.
- Professional development opportunities and HubSpot certifications.
- Collaborative, innovative, and growth-driven team culture.
Please mail your resume to hr@deaninfotech.com
Click on Apply to know more.
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