Senior Business Digital Analyst – Digital Platforms

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Digital Analyst – Digital Platforms In this role you will: Driving Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Gain a clear understanding of others' point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilizes financial skills to develop a high level business case, considering investment and high level benefits Architects complex, large-scale (e.g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Develops a network of professional relationships (within Digital Platforms and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.