IT Business Analyst/ Associate Business Analyst

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Business Analyst. In this role, you will: Gather, analyze, and document business requirements, user stories, and process flows across departments. Collaborate with stakeholders to identify business needs, define project scope, and align on project objectives. Conduct detailed gap analysis, root cause analysis, and impact assessments for business processes and systems. Work with technical teams to translate business needs into functional and technical specifications. Support project lifecycle including planning, testing, implementation, and post-implementation reviews. Create and maintain dashboards, reports, and performance metrics to support decision-making. Facilitate workshops, meetings, and presentations to communicate insights and recommendations. Monitor key performance indicators (KPIs) and suggest improvements for better outcomes. Stay current with industry trends and best practices to proactively suggest improvements

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.