Description
HARTVILLE KITCHEN IS HIRING AN ASSISTANT HOSPITALITY COORDINATOR
About Us:
Hartville Kitchen is a Tripadvisor top rated restaurant and part of a campus of companies that has become a destination for customers from near and far. Our local family-owned company is a leader in the markets we serve and is full of people who work each day to go beyond our customers' expectations. We are committed to being a GREAT PLACE TO WORK and encourage our team members to excel and grow professionally. As a member of our team, you can expect a great work life balance with WEDNESDAYS and SUNDAYS OFF and a great benefits package that includes medical, dental, and vision as well 401K and paid vacation time for full time team members.
About the Position:
We are looking for a full-time team member to help coordinate scheduling dining room reservations, banquets, concerts, group meetings and parties for the 8 different banquet rooms and party rooms to maximize banquets revenues to full potential by marketing available services. This position requires evenings and Saturdays.
Essential Functions:
- Consistently demonstrates superior customer service skills and acts as a positive role model.
- Consult with guests to determine objectives and requirements for banquets, concerts, group meetings, weddings, wedding receptions, and parties.
- Ascertain precise requirements for the events scheduled.
- Confer with other team members regarding audio-visual equipment, displays and other event needs.
- Planning room layouts.
- Maintains and communicates event information on banquet/party planning software to keep all departments up to date with any changes.
- Confer with banquet and kitchen staff to coordinate event details.
- Possesses knowledge of food production and service. Servsafe training.
- Create invoices for each event and maintain records of event aspects, including financial details.
- Review event bills for accuracy and approve payments.
- Act as a liaison in negotiating contracts with concert performers and suppliers (such as hotels).
- Conduct post-event evaluations to determine areas of opportunity for improvement.
- Organize registration of event participants.
- Attend seminars and consult with other professionals to keep abreast of industry standards and trends.
- Coordinates with marketing department regarding brochures and advertisements for the facility and services.
- Handle inquires and troubleshoot any visitor/guest concerns.
- Maintains databases of contacts for repeat and future bookings.
- Other duties as required.
Requirements
2 years of experience in Hospitality Coordination and Banquet Sales.
Microsoft Office - Word, Excel, Power Point, Publisher, and the ability to learn new technology as required.
Must be willing to work evenings and Saturdays, as needed.