Delivery Manager,Project Manager

Delivery Manager Duties and Responsibilities Many types of businesses hire delivery managers to manage delivery staff and vehicles of all kinds. The core duties for this job, however, are the same for all companies. Manage Delivery Teams Delivery managers recruit, hire, train, and supervise delivery team members. This includes firing team members who are not fulfilling their duties. Maintain Budget Delivery managers also monitor and maintain the operational budget for the delivery department. This may include writing weekly and monthly budget reports for the general manager. Create Distribution Plans These managers create cost-effective distribution plans and efficient routes for deliveries using mapping software and other software programs. Fill Orders They also see that shipping orders are filled and ready for delivery by certifying that there is enough inventory in stock to fulfill orders. Maintain Deadlines Delivery managers ensure that deliveries are made within strict deadlines so that shipments arrive at their destinations on time. Negotiate New Contracts In addition to contacting potential customers to forge new contracts, delivery managers also negotiate delivery rates for new and existing customers. Manage Customer Problems As managers, these professionals answer questions for customers, track deliveries, and address customer complaints.