SysCloud
Website:
syscloud.com
Job details:
Role Overview
We are looking for an HR Associate to join our HR team and support a wide range of people operations responsibilities.
The role will primarily focus on talent acquisition, reward management, and HR operations across the employee lifecycle. This is a hands-on role suited for someone with at least 2–3 years of HR experience who is comfortable working in a fast-moving environment, working closely with people, and taking ownership of multiple priorities. This is a full time (5 days a week), on site (Financial District, Hyderabad) role that requires a dynamic and enthusiastic and resilient individual.
Company Overview
SysCloud is a Backup-as-a-Service (BaaS) platform providing the capability within a single pane of glass to backup mission critical SaaS applications such as Google Workspace, Microsoft 365, QuickBooks Online, HubSpot, Slack, and Salesforce. Our platform offers a comprehensive suite of solutions like backup, data recovery, ransomware protection, compliance alerts, and eDiscovery search.
Key Responsibilities
1. Talent Acquisition and Hiring
- Own and support hiring requirements across teams.
- Coordinate with hiring managers and team leads to understand role requirements, job descriptions, hiring priorities, and timelines.
- Source, screen, and shortlist candidates through job portals, referrals, vendors, and other channels.
- Schedule and coordinate interviews, HR rounds, assessments, hiring discussions, and candidate follow-ups.
- Support offer discussions, offer letter preparation, candidate documentation, and pre-onboarding activities.
- Maintain hiring trackers, candidate status updates, and recruitment-related documentation.
- Coordinate with internal stakeholders to ensure a smooth hiring process from requirement intake to joining.
- Bring a strong people-focused approach to candidate interactions, ensuring candidates are evaluated not only for skills and experience, but also for attitude, communication style, cultural alignment, and overall fit.
2. Reward Management, Commissions, and Incentives
- Support the HR team in managing reward-related processes including compensation changes, base pay revisions, appraisal letters, commission letters, incentive structures, and related documentation.
- Work with relevant business, sales, finance, and leadership teams to collect inputs required for commissions, incentives, and performance-linked payouts.
- Help review, track, and coordinate commission and incentive discussions, approvals, letters, and communication.
- Maintain accurate trackers for reward-related actions, pending approvals, issued letters, and follow-ups.
- Support documentation and communication related to compensation revisions, offer compensation structures, and reward-related policy updates.
- Coordinate with payroll, finance, and external HR systems or vendors where required.
3. HR Operations and Employee Lifecycle
- Support onboarding activities including joining documentation, induction coordination, welcome communication, starter kits, system updates, and coordination with internal teams.
- Assist with employee exits, resignation processes, exit interviews, exit letters, asset handovers, and related follow-ups.
- Support HR documentation including offer letters, employment agreements, addendums, appreciation letters, policy acknowledgements, and compliance documentation.
- Help maintain employee records, HR trackers, HRMS updates, and people-related databases.
- Support policy-related work including drafting, reviewing, publishing, tracking acknowledgements, and coordinating employee communication.
- Assist with employee relations activities such as check-ins, employee queries, follow-ups, and coordination with managers or team leads.
- Use strong interpersonal skills, empathy, and judgment to understand employee concerns, identify people-related issues early, and support constructive resolution.
- Support engagement and communication activities including town halls, employee sessions, surveys, announcements, and internal HR communications.
- Take up additional HR operations responsibilities as required by the team.
Required Skills and Experience
- Minimum 2–3 years of experience in HR, preferably in a generalist, recruitment, or people operations role.
- Good understanding of recruitment processes, candidate coordination, offer management, and hiring documentation.
- Exposure to compensation, payroll coordination, incentives, commissions, or reward-related processes is preferred.
- Strong people skills, with the ability to understand individuals, read situations well, and respond with empathy, maturity, and discretion.
- Good interpersonal judgment and the ability to build trust with employees, candidates, managers, and internal stakeholders.
- Strong coordination skills and the ability to work with multiple stakeholders across teams.
- High attention to detail across all work.
- Good written and verbal communication skills.
- Ability to handle confidential employee and compensation-related information with discretion.
- Comfortable managing multiple tasks, follow-ups, and timelines in a fast-paced environment.
- Working knowledge of HRMS tools, spreadsheets, Google Workspace / Microsoft Office, and basic HR documentation processes.
Preferred Qualifications
- Master’s degree in Human Resource Management, with Psychology as a base subject or area of specialization/ MBA / PGDM in HR, Human Resources Management, Business Administration
- Academic background or specialization in Psychology, Industrial / Organizational Psychology, Organizational Behaviour, or a closely related field is strongly preferred.
- Hands-on experience with HRMS tools and people management systems is preferred.
- Experience in a startup, SaaS, technology company, or fast-growing organization.
- Prior experience supporting hiring across multiple functions.
- Experience working with payroll, HRMS, compensation letters, incentive plans, or commission structures.
- Ability to improve trackers, processes, templates, and HR workflows.
Key Required Competencies
- Strong people orientation
- Empathy and emotional intelligence
- Ability to understand people and workplace dynamics
- Ownership and follow-through
- Confidentiality and integrity
- Strong coordination and stakeholder management
- Attention to detail
- Structured thinking and documentation
- Communication and listening skills
- Ability to manage ambiguity
- Process orientation
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