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Technical Support Engineer L1

Salary

₹3.3 - 5.5 LPA

Min Experience

0 years

Location

Bangalore

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Provide technical support to customers via phone email and chat Troubleshoot and resolve technical issues related to hardware software and network connectivity Document all customer interactions and resolutions in ticketing system Collaborate with other team members to escalate and resolve complex issues Assist with testing and implementation of new technologies and products

About the company

HP Learn about HP printers, laptops, desktops and more at the Official HP® Website

Skills

customer service
troubleshooting
networking
hardware
software
ticketing system
communication
teamwork