About the role
Support Howard University Hospital and Adventist HealthCare (AHC)'s Supply Chain systems through the implementation of best practices. This includes maintaining the company's investments in ERP and other ancillary systems. The position is also responsible for coordinating the change management in the Supply Chain area required for the support of system capabilities necessary for business operations. This individual will apply proven communication and problem-solving skills to solve issues related to the deployment of mission-critical Supply Chain business processes. The individual is responsible for data integrity, maintenance and training of the system while working with staff at all levels of the organization.
Serve as an ERP product specialist, work with various Department representatives and Supplier Reps to ensure proper data flow.
Maintain Item Master and assist Supplier Master with Accounts Payable team in a way that both maintenance and assistance meet high data integrity standards.
Create and modify Reports as and when required.
Ensure HUH Procurement and Contracting policies are adhered, including IT security access requirements to the Supply Chain ERP.
Provide system access and customer support to end users to resolve their Ordering issues. Proactively pick Service Desk tickets and resolve them in a timely manner
Maintain various data maps with Supplier systems.
Suggest system enhancements when and where needed. Review, prioritize and test release features while assessing their impact to the overall functionality of the system.
Create quick reference guides and provides training to new staff who will user the MM ERP.
Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
About the company
With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation's only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.