VIHU
Website:
vihu.com
Job details:
Job Requirements
Job Title: Housekeeping Attendant
Company Name: Hilton
Location: Chennai, Tamil Nadu
Salary: Competitive (per month)
Employment Type: Full-time
Job Description
As a Housekeeping Attendant at Hilton, you'll play a crucial role in supporting our Housekeeping and Laundry team to ensure an exceptional experience for our guests. Your main responsibilities will include analyzing guest requests and efficiently delegating tasks to the team members, ensuring high operating standards in Housekeeping and Laundry, and providing excellent guest service.
Responsibilities
- Maintain consistently high operating standards in Housekeeping and Laundry, following the hotel's brand standards.
- Monitor the appearance, standards, and performance of the Housekeeping and Laundry Team Members, with a focus on training and teamwork.
- Actively work on room availability and release in coordination with Floor Housekeeping Supervision.
- Manage Housekeeping department controls, such as employee schedules, master key release, incident book, uniform, and linen inventory.
- Ensure timely fulfillment of guest preferences and requests recorded in the CRM system.
- Coordinate special arrangements for guests, such as providing flowers for occasions and arranging embroidery for special linen.
- Oversee and maintain the Lost and Found inventory, along with handling donations.
- Manage the flow of documents and people within the department and ensure the daily release of clean linen from the Laundry.
- Handle the release of guest clothing from the Laundry service on a daily basis.
- Prepare monthly reports for Laundry expenses and inventory.
To succeed in this role, you should possess the following qualities and skills:
- Strong planning and organizational abilities.
- Excellent oral and written communication skills.
- Previous experience in Laundry operations.
- Good interpersonal skills and the ability to work well within a team.
- Proficiency, at an intermediate level, with computers and Microsoft Office.
- A commitment to delivering outstanding customer service.
- High standards of cleanliness and attention to detail.
Advantages And Capabilities
While not mandatory, the following qualities would be advantageous for this position:
- Ability to work effectively in a team-oriented environment.
- Exceptional attention to detail.
- Positive attitude and a passion for providing exceptional hospitality experiences.
FAQs
1Q: How do I apply for the Housekeeping Attendant position at Hilton in Chennai?
A: To apply for this position, you must create an Indeed account and visit the Hilton company website to submit your application through the provided application process.
2Q: What are the main responsibilities of a Housekeeping Attendant at Hilton?
A: A Housekeeping Attendant at Hilton is responsible for supporting the Housekeeping and Laundry team, analyzing guest requests, and efficiently delegating tasks to team members to ensure a seamless guest experience.
3Q: What qualifications and skills are required for this role?
A: The ideal candidate should have good communication skills, previous experience in Laundry operations, proficiency in computer usage, and a commitment to delivering exceptional customer service. Attention to detail and the ability to work well within a team are also essential.
4Q: Can you tell me more about Hilton as a company?
Hilton is a leading global hospitality company with a diverse portfolio of luxurious full-service hotels, resorts, extended-stay suites, and mid-priced hotels. With a strong tradition of providing exceptional accommodations, service, and value to business and leisure travelers for nearly a century, Hilton is dedicated to creating remarkable hospitality experiences worldwide.
Join our team at Hilton and be a part of our vision "to fill the earth with the light and warmth of hospitality," where our amazing Team Members are at the heart of creating memorable experiences for our guests every day.
Click on Apply to know more.