Housecall Pro Strategy and Operations Associate

As an Associate, Strategy and Operations, you contribute to new business initiatives and are an integral component of the new product launch taskforce. You work closely with the Product Management, Business Operations, Risk, Marketing, and Sales teams to evaluate business opportunities and launch new products. You are the voice of data-driven decision-making and help advance fintech efforts across these teams. Our team develops a long-term vision and drives implementation of the company's fintech roadmap. We are driven, curious problem-solvers. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. Define business strategies and priorities by conducting market analysis, developing financial models, and identifying customer and competitor insight. Lead or participate in ad-hoc projects which can cover a wide range of topics including: growth strategy, business case generation, market research. Take ownership and work with cross-functional teams to ensure execution of strategies. Become the expert on all aspects of the financial products you manage through analyzing internal data, performing competitive and market research, and gathering feedback from customers. Recommend new products or opportunities for growth of existing product lines that improve the financial lives of our customer. Help define business strategies and priorities by conducting market analysis, developing financial models, and identifying customer and competitor insights. Support development of business case, strategy, timeline, risks, and interdependencies to enter the market. Identify and drive opportunities to expand adoption and usage across our suite of financial solutions. Manage performance measurement of your initiatives and fintech infrastructure partners to generate insights that drive growth and inform forecast models.

Housecall Pro offers an all-in-one business management app for home-services professionals operating HVAC, plumbing, electrical, and landscaping businesses. The resurgent home services market is expected to be worth well over $1 trillion by 2030. With the vast majority of businesses in the space either small or medium sized, there's obvious value in backend software to take care of laborious but necessary admin in one place. After five years as a Board Member, Michael Beaudoin became CEO in 2020 to help lead the company's expansion. Considering that Beaudoin previously spent 13 years at the helm of highly successful home contractor marketplace HomeAdvisor, this seemed to be a shrewd move. Indeed, the decision has been validated by the company's 50% year over year growth since then, coupled with its major fundraising efforts and continued expansion within the US and Canada.