Customer Success Manager

We are looking for a customer-centric, analytical, and driven Customer Success Manager to join our growing team. In this role, you will be responsible for ensuring the ongoing success and satisfaction of our customers. You will work closely with our customers to understand their needs, identify pain points, and develop strategies to help them achieve their business goals. You will also collaborate with our product and engineering teams to provide feedback and help shape the future of our platform. To be successful in this role, you should have strong communication and problem-solving skills, as well as a passion for delivering exceptional customer experiences.

Housecall Pro is a leading field service management software that helps home service professionals like plumbers, electricians, and HVAC technicians streamline their operations and deliver exceptional customer experiences. Our platform includes scheduling, dispatching, invoicing, and reporting tools, as well as a mobile app for field technicians. We are a fast-growing company with a mission to empower small businesses in the home services industry.