UK Sales Assistant - Saturdays

Role: UK Sales Assistant 

Reporting To: Head of UK Sales & Team Culture

Based In: London Showroom, Shoreditch 

Working Pattern: Every Saturday

Salary:  £13.85 per hour, Up to 8 hours per week (Saturdays only)

Our Mission: 

We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

The Role:

They have a strong social and environmentally aware mindset that they apply in their day to day work for their division in ways that align with the company's goal to become regenerative.

This role supports sales in the Retail channel by supporting our customers and the Sales team with administrative and organisational tasks whilst delivering excellent customer service. 

Key Responsibilities: 

• Support Retail Sales by helping customers at the showroom.
• Sample Orders and order quote maintenance: Enter and check order details and ensure info is correct whilst managing the showroom phones. 
• Communication and Organisation: Clearly communicate with all internal and external clients regarding lead times, order enquiries and product information.  
• Support with retail customers/events within the showroom space where retail and be available as a first point of contact for visitors to the showroom. Keep the showroom clean and tidy at all times. 
• Bright Pearl & Shopify: A high standard of order management is required when processing samples or adding potential quotes. 
• Product Training: Learn and understand the full collection range to support internal and external enquiries.
• Customer Service: Act as a host for all walk in customers to the showroom and support with all enquiries and product questions. 
• Brand Representative: Follow brand guidelines at all times inclusive of wearing House of Hackney uniform at all times, deliver company expectations and behaviours at all times.
• Team Player: Support the brand in other endeavours when necessary.
• Regenerative Business Practices: Support the company’s goals to work towards becoming a regenerative business. A clear understanding of regenerative practices and the ability to confidently speak to our mission. Attend all relevant training sessions.

*The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated

Benefits:

• 6 days holiday
• 30% discount across HOH products and first grabs on sample sale items

Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

Unfortunately, we are not able to offer a visa sponsorship or remote working.

To apply, please send us your CV and a cover letter to careers@houseofhackney.com using the job title as the email subject line.