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Company Description STAR ORGANIC FOODS PRIVATE LIMITED is a growing company based in Rani Bagh, New Delhi, India, focused on providing quality food products and services. Located in the Greater Delhi Area, the organization operates in a dynamic market that values both traditional hospitality and modern service standards. The company is building its presence in the hospitality sector, offering opportunities to contribute to guest-facing operations. Team members can expect a work environment that emphasizes reliability, professional conduct, and consistent customer satisfaction.
Role Description This is a full-time, on-site hotel role located in the Greater Delhi Area. The position involves managing front desk and receptionist duties, including handling check-ins, check-outs, and guest inquiries in a professional and courteous manner. Daily responsibilities include managing reservations, coordinating room allocations, and maintaining accurate records in reservation systems. The role also includes supporting customer service activities, responding to guest requests, and resolving basic issues to ensure a positive guest experience. In addition, the team member may assist with food and beverage service, coordinate with kitchen and service staff, and help maintain a clean and organized lobby and guest service area.
Qualifications
- Candidates should possess strong Communication skills to interact clearly and professionally with guests, colleagues, and management.
- Candidates should possess Reservations and basic administrative skills to manage bookings, records, and room assignments efficiently.
- Candidates should possess Customer Service and Receptionist Duties skills to handle check-ins, check-outs, guest queries, and issue resolution.
- Candidates should possess Food & Beverage service skills to support dining operations, assist guests with orders, and ensure hygienic service standards.
- Relevant experience in hotel, hospitality, or front office operations is preferred.
- Ability to work in shifts, maintain professionalism under pressure, and collaborate effectively with a diverse team.
- Basic computer literacy and familiarity with hotel or reservation software are beneficial.
- A diploma or certificate in hospitality management or a related field is an advantage but not mandatory.
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