Website:
koftecigroup.com
Job details:
Hostess (Fine Dining Restaurant)
We are looking for a friendly and well-presented Hostess to be the first point of contact for our guests. The Hostess will welcome guests, manage reservations, and ensure a smooth and pleasant dining experience.
Key Responsibilities
- Greet guests warmly as they arrive at the restaurant.
- Escort guests to their tables and present menus.
- Manage reservations and waitlists efficiently.
- Answer phone calls and handle booking inquiries politely.
- Maintain proper seating arrangements as per restaurant plan.
- Coordinate with service staff to ensure smooth table turnover.
- Inform guests about waiting time and keep them comfortable.
- Maintain cleanliness and presentation of the reception area.
- Handle guest concerns politely and inform seniors if required.
- Ensure a positive first and last impression for all guests.
Requirements
- 1–3 years of experience in a fine dining restaurant or hotel.
- Good communication skills in English (additional languages are a plus).
- Well-groomed and presentable personality.
- Basic knowledge of reservation systems (preferred).
- Friendly, polite, and customer-focused attitude.
- Ability to work in shifts, weekends, and holidays.
Preferred Skills
- Strong interpersonal and guest handling skills.
- Good organizational and multitasking ability.
- Knowledge of fine dining etiquette.
Click on Apply to know more.