- Location
- Mawal, Maharashtra, India
- Job type
- Full-time
Required skills
- communication skills
- customer service
About the role
Della Adventure & Resorts Pvt Ltd
Website:
dellaresorts.com
Job details:
Job Description
- Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience.
- Ensure knowledge of menu and all products.
- Should follow correct reporting procedures in case of any service issues.
- Should follow grooming standards including uniform dress code, cleanliness and personal hygiene.
- Should take all incoming calls courteously and promptly, taking messages and passing them on to the appropriate person without delay.
- Should have good knowledge of the restaurant's sitting arrangements.
- Comply with resorts Standard Operating Procedures.
Job Expectations
- Should have good communication skills (Oral and Written) and positive attitude.
- Should be committed to delivering high levels of customer service.
- Excellent grooming standards and flexibility to respond to a range of different work situations.
- Should have ability to work on own or in teams.
Minimum Qualification
Graduate or Diploma in Hotel Management or Hospitality Management.
Minimum Job Experience
2-4 years
Reporting To
Director of F&B
Travel
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