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Job details:
Job Title: Hostel Manager cum Property Manager
Location: Wagholi, Pune, Maharashtra
Employment Type: Full-Time
Reports To: Operations Head / Property Owner
Position Overview
We are looking for a reliable, hands-on, and organized Hostel Manager cum Property Manager to oversee the day-to-day operations of our co-living/student housing property. We have one hostel in Wagholi and one in Koregoan Park. Manager will stay at Wagholi hostel and look after Koregoan Park Hostel with help of a caretaker.
You will manage both the guest/tenant experience (hospitality, discipline, and community) and the physical asset (maintenance, vendor management, and safety). The ideal candidate is a strong problem-solver with a friendly demeanor and a firm grasp of facility operations.
Key Responsibilities
1. Hostel & Resident Management
- Check-ins & Allocations: Manage smooth tenant check-ins, check-outs, room allocations, and agreement documentation.
- Tenant Relations: Act as the primary point of contact for resident queries, feedback, and complaints, resolving them promptly.
- Discipline & Safety: Ensure adherence to hostel rules, maintain a safe and secure environment, and handle emergencies calmly.
- Community Building: Plan resident engagement activities or community programs to create a positive living environment.
2. Property & Facility Operations
- Maintenance Oversight: Conduct regular property inspections to identify maintenance needs (plumbing, electrical, civil, and carpentry).
- Vendor & Staff Management: Supervise daily tasks of housekeeping, security, and maintenance staff or external contractors.
- Upkeep & Cleanliness: Ensure all rooms, common areas, mess/dining facilities, and recreational spaces are clean, hygienic, and ready for use.
3. Administration & Finance
- Records & Documentation: Maintain accurate records of resident details, occupancy rates, inventory, and incident logs.
- Collections & Tracking: Track rent collections, security deposits, utility bills, and petty cash expenses.
- Software Usage: Use basic property management software or CRM tools to log bookings, requests, and daily reports.
Requirements & Qualifications
- Education: Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or a related field (preferred).
- Experience: 1 to 3 years of proven experience in hostel management, PG (Paying Guest) operations, hotel front office, or facility/property management.
- Skills:
- Strong communication and interpersonal skills.
- Leadership and staff-handling capabilities.
- Basic computer literacy (MS Office, property software/Excel).
- Crisis management and problem-solving aptitude.
What We Offer
- Salary: Competitive, based on experience.
- Accommodation & Meals: [Optional: Live-in facility available / meals included].
- Growth Opportunities: Chance to manage larger multi-property portfolios as the business scales.
- Performance based Incentives.
Click on Apply to know more.