Description
General Statement of Duties: The On-Call/Triage Registered Nurse (RN) coordinates and provides after-hours nursing care with all on-call and weekend staff. Facilitates after-hours care of hospice and palliative patients by providing home visits and responding to phone requests and/or inpatient care requests as needed.
Level of Responsibility: Reports to Nurse Manager, After-Hours
Status: Non-exempt; Hourly; Full Time
Pay Range: $37.25/hour - $46.00/hour; eligible for on-call differential
Schedule: Every Tuesday and Wednesday (1630-0800) and every other weekend (2000-0800)
Duties and Responsibilities: *Denotes essential job functions.
1. *Provides after hours nursing service for hospice and palliative patients and caregivers via telephone and in person visits as directed by triage RN.
2. *Assures timely and appropriate phone calls and visits to all patients as needed during scheduled shift. Arranges assigned staff visits as necessary. Records all information and interventions.
3. *Establishes priority of patient care and dispatches staff accordingly.
4. *Coordinates weekend visits with Triage, back up on-call nurse, aides, crisis care, volunteers, social workers, and chaplains.
5. *Establishes and maintains good working relationships with the patient and family, the attending physician, coworkers, and outside agencies.
6. *Provides hospice nursing care to patients for after-hour needs and emergencies in a multi-county region.
7. *Assists with staffing of the Inpatient Facility and Homecare teams as needed. Assists by filling staffing needs during scheduled shift.
8. *Acts as a resource regarding pain and symptom management, hospice protocol, patient/family autonomy, state and federal regulations. Maintains current hospice expertise related to job performance.
9. Reports abuse and neglect to the appropriate authority following organization policy.
10. Assists with patient referral and admission during scheduled shifts. Contacts Triage RN, Medical Director or AOC when indicated by policy.
11. Tracks level of care changes, new admissions, and deaths in all assigned counties and reports to appropriate staff during the scheduled shift.
12. Reports all deaths, discharges, and revokes.
13. *Receives pharmacy orders, approves coverage, documents, and reports to patients and appropriate staff.
14. *Receives and communicates on-call reports to appropriate staff.
15. Receives orders from patient physicians, documents, and reports to Triage/primary nurse.
16. Receives labs and reports results to Tirage RN, physicians and primary nurses.
17. Assists with the training of other triage nurses and development of triage manuals.
18.Transcribes prescriptions into EMR for escribing by ordering MD.
19. Performs medical record reviews as requested.
20. Complies with the employee standards.
21. Other duties as assigned.
Requirements
Education & Experience:
- Ability to establish and maintain good working relationships with the patient and family, the attending physician, coworkers and outside agencies.
- Current West Virginia eNLC Registered Nurse (RN) license is required.
- Minimum of one year nursing experience, home health, or medical surgical nursing preferred.
- Customer service experience with demonstrated ability to establish good working relationship by phone required.
- Provides own transportation, and a license to drive with current liability insurance. Driving record meets Hospice’s insurance company standards.
- Computer proficiency required.
Physical Qualifications:
- Ability to transport self to office and patient care settings throughout the service area.
- Ability to walk from car to patient’s room in their care setting and perform essential job functions.
- Ability to lift and move patients and equipment. Able to lift 50 pounds.
- Ability to communicate verbally and in writing in English language.
- Ability to hear normal conversation in person and via phone.
- Ability to read normal or condensed print.
- Ability to use a computer
- Ability to withstand odors.
Equipment Used: Telephone, computer, office equipment, and medical equipment and supplies in order to provide patient care.