HVAC Install Apprentice

Description

At Hoover, we’re more than just a home services company – we’re a community. Where we are proud to be a trusted local business that’s rapidly growing; thanks to our commitment to quality work, exceptional employee satisfaction, ongoing support and training we offer our team. 

We’re looking to continue our growth by adding a new Residential HVAC Install Helper who is both skilled and customer focused! 

At Hoover – where we take care of our employees like family and deliver the quality our community depends on. You get more than just a paycheck you get the chance to take your career to the next level.

What We Offer:

• Competitive Pay – $20 - 26 DOE
• Comprehensive Benefits Package:
• Medical, Dental, and Vision Insurance
• Prescription Drug Benefits
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Coverage
• Company provided uniform
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay
• Life Insurance 
• NB Fitness Discount
• Ability to dispatch from home
• Consistent Weekly Work Schedule: M- F and on call rotation
• Ongoing Weekly Training – Enhance your skills both technically and professionally

What needs to be accomplished:

• Assist lead HVAC installers with the setup and installation of residential systems, including:
• Furnaces, air conditioners, heat pumps, ductwork, ventilation, and thermostats.
• Support safe and accurate installation practices, ensuring work is completed to code and company standards.
• Communicate with homeowners to explain the scope of work, answer basic questions, and set clear expectations.
• Proactively support the installation of air quality products (humidifiers, UV lights, filtration systems, etc.) and other comfort add-ons.
• Help conduct full-home walk-throughs and safety checks (typically 60–90 minutes per visit) to support lead technicians.
• Document completed work and assist with preparing quotes or invoices using company software (ServiceTitan).
• Participate in ongoing training programs to grow your technical skills, job site efficiency, and customer service confidence.

What success looks like:

• Support the successful completion of the Installs each day
• Assist in achieving a high standard of workmanship with minimal rework.
• Ensure every job includes a completed safety inspection and proper system startup.
• Help promote air quality upgrades and membership plans through education and enthusiasm.
• Maintain a callback/revisit rate under 3% by focusing on quality and attention to detail.
• Foster positive homeowner relationships by being respectful, professional, and reliable on every visit.

Traits that we Admire:

• Accountable: Positive and reliable with a strong work ethic
• Professional: Excellent communication and customer service skills
• Coachable: Team-oriented, humble, high energy, with a willingness to learn 
• Integrity: Commitment to quality workmanship
• Organized: Keep work areas and company vehicle, clean, organized and well maintained. 
• Technical Expert: Strong diagnostic and problem-solving skills
• Entrepreneurial: Willing to ask for the business and commitment to doing the job right the first time

Requirements

• EAP certification a plus
• 1+ years of hands-on residential HVAC experience
• Valid driver’s license with a clean driving record
• Familiarity with ServiceTitan is a plus
• Boiler experience is a plus