Field Service Leader

Job Description

We have an opportunity for a Field Service Leader to join us at Honeywell, in the London and South East Region, where you will be responsible for managing and leading a field service engineering team, providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings and exceed customer expectations and deliver planned financial performance. This is a field based role with expected travel to customer sites and Honeywell’s Bracknell head office to attend meetings once or twice a month.

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Responsibilities

• Direct line management responsibility for engineers within the regional team across London and South East to deliver projects and services with customers on time, within scope and within budget
• Maintains customer’s satisfaction to high levels and resolves customer satisfaction issues promptly
• Ownership for financial performance of the business area as well as cost control and productivity elements to include the availability of tools, equipment, and materials required as well as leading the team in the effective adoption, implementation and compliance with business policies, processes, procedures, service tools and business best practices
• Participate in estimate review processes prior formal quote production for customers to ensure estimations are correct and that the work is achievable from a technical perspective
• Develop strong relationships with Functional support teams, Sales, and other Field Service Leaders to ensure effective sales to operations handovers, optimised utilisation of resources and maximised pull through of service and projects
  
  

Qualifications

• Experience of effectively managing a team of engineers and managing change within a team, long with performance and development of team members
• A background within a customer facing environment and managing larger sized accounts
• Good communications skills with the ability to influence at varying levels across the organization and a strong customer focus
• Understanding of Profit & Loss responsibilities along with a good track record of working to KPI’s and forecasts
• Industry related experience within BMS/Controls engineering with exposure to cybersecurity with be advantageous
  
  

Our offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development
• Competitive Salary and benefits
• Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and make an impact!

#FutureShaper

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.