Join a Caring Team
Work alongside compassionate, mission-driven colleagues who are committed to serving others and making a lasting impact.
For over a century, Home Sweet Home Ministries has stood as a pillar of the community and a beacon of Christ’s love for the hungry, homeless, and hopeless here in Central Illinois. It is the mission of every member of our staff and our volunteers to demonstrate Christ’s love through innovative approaches that instill hope, restore lives, and build community. We offer supportive services - including shelter, food, case management, and community connections - to those in need.
Primary Location
The Bridge Shelter Village, 104 E. Oakland
Typical Schedule Friday-Sat-Sunday - Third Shift (Friday-Saturday-Sunday 12M-8A)
Hourly Pay
$17/hour (eligible for $1.25 shift differential)
How You’ll Help Fulfill the HSHM Mission
This in-person role supports day-to-day client services through compassionate intake and exit processing, resource distribution, and front desk hospitality. Responsibilities include orienting new residents, managing client needs for basic supplies, ensuring compliance with residential agreements, and maintaining a welcoming environment for all who enter. The role also upholds agency standards by monitoring safety, enforcing policies, conducting screenings and eligibility checks, and performing drug and alcohol testing when required.
KEY RESPONSIBILITIES
Intake/Exit Services
• Receive and process intake paperwork for assistance at point of admission
• Initiate screening process based on Client Services protocol, occupancy, client background check.
• Orient and settle client into agency residential life
• Receive and process exit paperwork upon client departure
Hospitality Services
• Distribute resources (food, toiletries, linens, etc) to resident and non-resident clients, based on need and/or structured times
• Monitor medication/substance compliance Manage front desk to ensure professional and courteous response and greeting of clients, volunteers, visitors, and donors
• Warmly answer telephone calls and accurately take down messages for clients and staff
Accountability
• Monitor and enforce policies and procedures to ensure effective and safe provision of client services
• Check client eligibility before distributing resources
• Check building, grounds and client belongings to ensure safety and security
• Administer drug and alcohol testing to resident and non-resident clients as necessary