Client Care Advisor (Leadership Track)
Meaningful Work. Real Growth. A Team That Invests in People
At Home Instead – Baumgart Home Care, we believe great care starts with great people.
We are building a care organization centered on compassion, accountability, strong communication, and meaningful relationships — both for the families we serve and the team members who serve them.
We are looking for someone who wants more than just a job.
This role is ideal for an early-to-mid career professional who is eager to grow, make an impact, and develop into a future leader within a mission-driven healthcare organization.
You do not need decades of healthcare experience to succeed here.
In fact, many of our strongest team members are people who:
- are earlier in their careers,
- love learning,
- bring fresh ideas,
- take initiative naturally,
- and want to grow alongside a supportive, high-performing team.
Whether your background is in healthcare, hospitality, client services, operations, or another people-focused environment, we care deeply about mindset, character, professionalism, and potential.
What You’ll Do
As a Client Care Advisor, you will help guide families through important moments with empathy, professionalism, and support.
In this role, you will:
- Help new clients transition into care with clarity and compassion
- Build thoughtful, individualized care plans
- Partner with families and Care Professionals to create strong matches
- Monitor client satisfaction and proactively address concerns
- Support day-to-day coordination and communication
- Build trusted relationships with clients, families, and team members
This is a fast-paced, highly relational role that combines:
- communication,
- problem-solving,
- coordination,
- critical thinking,
- and leadership development.
No two days are exactly the same — and that’s part of what makes the work meaningful.
Who Thrives Here
Successful team members at BHC are often:
- proactive and dependable
- emotionally intelligent
- organized under pressure
- calm communicators
- coachable and growth-oriented
- compassionate while still accountable
- energized by helping others
- comfortable taking ownership and solving problems
This role is best suited for someone who enjoys staying engaged, thinking ahead, and contributing to a team environment where communication and follow-through matter.
What Makes BHC Different
We believe exceptional care happens when people feel supported, trusted, and equipped to do meaningful work well.
At BHC, we value:
- strong communication,
- thoughtful leadership,
- reliable systems,
- continuous improvement,
- accountability,
- and genuine human connection.
Our team culture is collaborative, growth-focused, and mission-driven. We believe in investing in our people through coaching, mentorship, and leadership development opportunities.
We also believe high standards and supportive leadership can coexist — and that great care requires both compassion and consistency.
This Role May Be a Great Fit If You…
- want meaningful work that truly impacts others
- enjoy building relationships and solving problems
- are motivated to grow professionally
- appreciate both compassion and accountability
- enjoy fast-moving, people-centered work
- take pride in being dependable and proactive
- want to be part of a team that values high standards and support
Preferred Backgrounds (Not Required)
Helpful experience may include:
- home care or senior care
- healthcare support roles
- hospitality or customer experience
- social services or human services
- operations or coordination roles
- other fast-paced, relationship-centered environments
Compensation & Growth
We believe in developing leaders from within.
This role offers:
- competitive compensation
- leadership development opportunities
- career growth potential
- a collaborative and supportive team culture
- meaningful, mission-driven work
Final Thought
The work we do matters deeply to the families we serve.
If you are someone who wants to grow, contribute, and be part of a team committed to doing care well, we would love to connect with you.