Data Entry Specialist (Work from Home) Multiple Shifts

Shifts Available: M-F 7am-4pm; M-F 8am-5pm; M-F 9am-6pm; and M-F 10am-7pm

We are seeking a detail-oriented and motivated Customer Service & Data Entry Specialist for an immediate contract-to-hire opportunity with our prestigious client, a leader in the healthcare services industry. This is a fully remote position where you will play a crucial role in the patient enrollment process, directly impacting patient access to vital programs.

Our client offers a dynamic, fast-paced environment and provides the flexibility of several different full-time shifts. If you have a background in healthcare or customer service and excel at both precise data entry and professional communication, this is an excellent chance to secure a long-term role with a fantastic organization.

What You'll Do

• Process Patient Information: Accurately perform high-volume data entry of patient enrollment forms, prior authorizations, and other sensitive documents received via fax and mail.
• Conduct Provider Outreach: Place professional, outbound calls to healthcare providers' offices and patients to collect missing information or clarify details on submitted forms.
• Ensure Accuracy and Efficiency: Thrive in a high-volume, deadline-driven environment, effectively multitasking to manage data processing and follow-up calls.

What You'll Bring

• Experience: Previous work experience in a Healthcare or Customer Service setting is required.
• Education: High School Diploma or equivalent.
• Technical Skills: Professional-level computer skills, including Microsoft Office, email, and web-based applications, along with strong keyboarding/typing abilities.
• Communication: Proven ability to handle high-pressure, time-sensitive situations with excellent judgment and problem-solving skills.
• Work Ethic: A dependable, coachable individual with strong time management skills and the ability to work independently.

Mandatory Requirements for a Remote Role

To be considered, candidates must meet the following remote work requirements:

• Data Entry Proficiency: You must complete a data entry test and submit a screenshot of your results. The test can be taken here: https://www.dataentrytester.com/
• High-Speed Internet: A stable home internet connection with a minimum speed of 100Mbps is required. You must submit a screenshot of your speed test results (easily found by searching "internet speed test").
• HIPAA-Compliant Workspace: You must have a secure home office with a door that can be closed at all times to ensure the confidentiality and protection of sensitive patient information.

For Search Discoverability

You might be interested if you are:

• Data Entry Clerk
• Customer Service Representative (CSR)
• Patient Services Coordinator
• Enrollment Specialist
• Call Center Representative
• Healthcare Administration Clerk

Skills: Data Entry, Customer Service, CSR, Remote, WFH, Work from Home, Healthcare, Patient Enrollment, HIPAA, Call Center, Contract-to-Hire, CTH, Texas.