Data Entry Clerk

As a Customer Service Representative, you will be a primary point of contact for our customers, responsible for delivering a prompt, efficient, and positive experience. This role combines customer support with data entry, allowing you to handle customer orders and requests from the comfort of your home. If you are a detail-oriented professional with strong communication skills and a passion for helping others, we encourage you to apply.

Pay & Benefits

Pay Rate: $14.50 per hour

Benefits:

• Health, Dental, and Vision Insurance available after 30 days
• Paid vacation and sick time
• 8 paid holidays
• Company-paid life insurance
• 401(k) plan
• Same-day pay available

Schedule & Location

• Schedule: Full-Time, 1:00 PM to 9:30 PM
• Days: Friday, Saturday, Sunday, Monday, Tuesday (Off Wednesday & Thursday).
• Location: Remote (Work from Home).

Responsibilities

• Handle an average of 110 customer interactions per shift, including inbound and outbound calls.
• Receive and process customer orders accurately by telephone in accordance with company standards.
• Document all customer activity and order details into the DDF system.
• Provide prompt, accurate, and courteous responses to all customer inquiries.
• Solve routine customer issues and escalate complex problems to a supervisor when necessary.
• Enter orders received via fax and effectively operate the phone system.
• Adhere to the assigned work schedule to ensure consistent customer coverage.

Must-Have Qualifications

• High School Diploma or equivalent.
• Ability to type 35–40 words per minute.
• Reliable high-speed internet connection for remote work.
• Strong verbal and written communication skills.
• Ability to work independently as well as part of a team.
• Available to work the required schedule: Friday through Tuesday.

Preferred Qualifications

• Previous experience in a call center or customer service role.
• Familiarity with medical terminology.
• Proficiency with basic computer applications.
• Experience handling multiple tasks in a fast-paced environment.

Who Thrives Here

• Detail-oriented individuals with a background in data entry, administration, or call center support.
• Self-motivated professionals who excel in a structured, independent work environment.
• Patient and empathetic communicators who enjoy solving problems for customers.