Home Care Scheduler

We are seeking a highly organized, proactive, and solution-oriented Home Care Scheduler to join our growing home care agency in Naples, Florida. The scheduler plays a critical role in ensuring clients receive consistent, high quality care by coordinating caregiver schedulers, managing last minute call-outs, and optimizing staffing coverage using WellSky. 

This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment. 

 

Key Responsibilities

• Manage daily caregiver schedules using WellSky EMR
• Coordinate new client start-of-care scheduling 
• Match caregivers to clients based on skill-set, availability, and client preferences
• Handle call-outs, schedule changes, and emergency coverage in real time
• Monitor overtime and minimize scheduling inefficiencies
• Maintain accurate documentation within WellSky
• Communicate clearly with caregivers, clients, and office staff
• Assist with on-call rotation 
• Support the clinical and administrative team with scheduling reports and updates

Qualifications 

• Minimum 1 year scheduling experience in home care or healthcare (required)
• Experience in WellSky preferred
• Strong knowledge of caregiver availability management and shift coverage
• Ability to multitask and make quick decisions under pressure
• Excellent phone and interpersonal communication skills
• Proficient in Microsoft Office and EMR systems
• Strong organizational skills and problem solving skills
• Knowledge in Florida home care regulations is a plus

Skills and Competencies

• Calm under pressure
• Highly organized
• Detail oriented
• Strong problem solver
• Team player with a positive attitude
• Customer service focused

Compensation 

• Competitive hourly pay based on experience
• Performance based incentives
• Paid time off
• Supportive and team driven work environment 
• Opportunity for growth within growing Naples based agency. 

Work Schedule

• Full-Time
• Monday-Friday with rotating on-call responsibilities
• In office position (Naples Fl) 

 

 

In-home care services provider